Walk-in || Administration Manager

GO-KART OPERATIONS & ADMIN MANAGER

Location: Chennai, Tamil Nadu
Employment Type: Full-Time
Experience: 36 Years
Salary: 30,000 – 40,000 per month
Industry: Go-Karting / Entertainment / Amusement / Hospitality

ABOUT THE ROLE

We are looking for a Go-Kart Operations & Admin Manager to take responsibility for the smooth, safe and efficient day-to-day operation of our go-karting facility in Chennai.

The ideal candidate should be a hands-on operations professional with strong leadership, customer-handling and team-management skills.

KEY RESPONSIBILITIES

• Manage complete day-to-day go-kart track operations.
• Supervise drivers, marshals, mechanics, reception and support staff.
• Prepare staff duty rosters and manage shifts.
• Ensure strict track and customer safety procedures are followed.
• Conduct daily checks of go-karts, track, barriers and safety equipment.
• Coordinate go-kart servicing, repairs and preventive maintenance.
• Manage customer bookings, walk-ins, groups and corporate events.
• Handle customer complaints and ensure excellent customer experience.
• Monitor daily sales, collections, billing and complimentary rides.
• Maintain operational, attendance, inventory and maintenance records.
• Manage stock of helmets, safety equipment, spare parts and consumables.
• Coordinate with vendors and service providers.
• Monitor daily footfall, rides, revenue and kart utilisation.
• Prepare daily/weekly/monthly operational reports for management.
• Identify opportunities to improve customer satisfaction and revenue.
• Ensure cleanliness, discipline and overall facility standards.

CANDIDATE REQUIREMENTS

• Any Degree / Diploma.
• 3–6 years of experience in operations or facility management.
• Experience in go-karting, amusement parks, gaming zones, entertainment centres, hospitality, hotels, F&B, sports or recreational facilities will be preferred.
• Strong team-management and leadership skills.
• Good customer-handling and communication skills.
• Basic knowledge of MS Excel and MIS reporting.
• Ability to handle pressure and make quick operational decisions.
• Must be comfortable working weekends, public holidays and rotational shifts.

LANGUAGE REQUIREMENTS

Tamil & English – Mandatory

Hindi will be an added advantage.

IDEAL CANDIDATE

We are looking for someone who is energetic, responsible, disciplined, customer-focused and hands-on, with the ability to independently manage a busy entertainment facility and lead a team effectively.

WHAT YOU WILL MANAGE

Track Operations | Staff | Safety | Customers | Bookings | Cash & Revenue | Maintenance | Inventory | Vendors | Events | Daily MIS

SALARY & LOCATION

Salary: 30,000 – 40,000 per month
Location: Chennai, Tamil Nadu
Job Type: Full-Time

PREFERRED DESIGNATIONS

Candidates currently working as Operations Manager, Operations Supervisor, Centre Manager, Facility Manager, Duty Manager, Entertainment Manager, Amusement Park Manager, Hospitality Operations Manager or similar roles are encouraged to apply.

Interested candidates can apply with their updated resume.