Walk-in || Account Manager B2B Furniture & Interior Projects

1. Client Account Management

• Act as the sole POC for assigned B2B / corporate / hotel accounts
• Handle all client communication via email, calls and meetings
• Understand client requirements including BOQs, drawings, finishes and timelines
• Conduct regular review calls and share progress updates

2. Order Handover & Internal Coordination

• Prepare complete order handover packs including approved drawings, BOQs, finish approvals and delivery schedules
• Conduct handover meetings with Production Head, PPC and Purchase teams
• Ensure clarity before production starts to avoid rework

3. Production & Delivery Coordination

• Coordinate closely with the Production Head for production planning and priority setting
• Track order status and flag risks early
• Communicate realistic timelines to clients

4. Change Management & Cost Control

• Track scope changes and ensure proper documentation and approvals
• Ensure cost implications are billed and free work is avoided

5. Billing, Collections & Project Closure

• Coordinate milestone-based billing
• Follow up for timely payments
• Ensure snag list completion, client sign-offs and final billing

6. Process & Reporting

• Maintain structured trackers for accounts, orders, deliveries and billing
• Ensure documentation discipline and system adherence