VP- Custody Product Manager -Data & AI

The role is a   Product Manager (DPM)  position accountable for delivering a first-class digital data experience for all  Custody  clients.   Working with the broader  Custody  product, operations and technology teams — and as a core member of the  Data & AI team  — the role involves creating, organizing, enhancing, and building scalable  digital and data products  that are fit for purpose and support the needs of clients and internal stakeholders. The successful candidate will operate with a true DPM mindset — owning product outcomes end-to-end, driving strategy through data, and shipping with velocity and precision.   This role requires an individual with strong digital product expertise, with a particular focus on how to  actively apply AI tools, agentic workflows, and Machine Learning  to transform how  Custody  clients interact with their banking partner — and how internal teams build and deliver products. Critically, the candidate will bring a  data product management  capability: the ability to define, govern, and scale data as a first-class product with its own lifecycle, consumers, quality standards, and roadmap.   Custody  industry experience across  settlement, safekeeping, corporate actions, and asset servicing  domains; and/or working in broader Financial Services organizations will be advantageous but is not essential.   You should have previously built, led, and scaled  digital and data products ; developed innovative and impactful solutions to provide clients with the capabilities they need to drive their strategic objectives. You are comfortable using  AI-powered tools  — from ideation and prototyping through to JIRA generation, code review, and insight synthesis — as a core part of your daily workflow. You are a change agent, intellectually curious, and passionate about delivering business outcomes through data, AI, and technology.   Responsibilities Champion and define product strategy  as a Digital Product Manager — identify and champion opportunities to leverage Citi's scale, bringing new digital and data products and services to the  Custody Data & AI  team to further its strategic agenda. Act as the DPM voice of the  Custody  client, translating business needs into a prioritized, outcome-driven product roadmap. Drive the end-to-end lifecycle  of high-quality, user-centric  digital and data products  — from identifying needs, designing solutions, and prioritizing development, through to shipping products and scaling adoption. Apply DPM best practices including OKR-driven prioritization, continuous discovery, and iterative delivery. Own and manage Data Products  — define, govern, and evolve data assets as first-class products with clearly articulated consumers, SLAs, data quality standards, lineage, and access controls. Apply data-as-a-product thinking to ensure  Custody  data is discoverable, reliable, and valuable to both internal and external stakeholders. Embed AI tools into the product development workflow  — actively leverage AI-powered platforms (including agentic AI, LLMs, and AI-assisted SDLC tooling) to accelerate research, prototyping, requirements generation, JIRA story creation, and delivery. Champion the use of AI across the  Custody Data & AI  team to compress time-to-market and improve output quality. Collaborate  with governance teams, UX design, data engineering, and software engineers to deliver high-quality, delightful products to  Custody  clients — leveraging  AI-augmented design and development practices  — whilst maintaining rigorous data accuracy, completeness, security, reliability, and adhering to firm-wide standards and policies while managing associated risks. Foster continuous improvement  by implementing efficient processes, reducing time to market, and proactively identifying and resolving issues through root cause analysis. Use data and AI-generated insights to inform prioritization and measure product impact. Qualifications 10+ years  of pertinent experience within  Custody  or a comparable Financial Services domain — such as  settlement, safekeeping, corporate actions, or asset servicing  — with a demonstrable track record operating as a  Digital Product Manager (DPM) , owning products end-to-end with an outcome-oriented, agile mindset. Data Product experience  — proven ability to define and manage data as a product, including experience with data mesh principles, data contracts, consumer-centric data design, data quality frameworks, and data lineage. Comfortable bridging the gap between data engineering and  Custody  business stakeholders. AI knowhow in practice  — proven track record in developing and deploying AI and Machine Learning forward solutions, including hands-on experience with  LLMs, agentic AI workflows, AI-assisted SDLC tools  (e.g., GitHub Copilot, Stylus Workspaces, or equivalent), and applying these technologies to real  Custody  business problems. This is an active practitioner requirement, not theoretical awareness. Proficient in User Experience (UX) design , including AI-augmented UX research, client segmentation, and persona development — driving tailored and impactful solutions for  Custody  clients. Proven ability to apply design thinking principles  to complex problems, fostering innovative and human-centered solutions across both digital interfaces and data products. Proven track record in leading product development  of digital and data client products from ideation through to execution and adoption — including experience with OKR-driven roadmaps, agile delivery, and continuous discovery. Excellent organizational skills  with the ability to manage multiple products and workstreams simultaneously across a global, matrixed organization. Thought leadership experience  — via industry events, journals, and targeted articles, ideally spanning digital product management, data products, and AI within  Custody  or broader Financial Services. Strong analytical and problem-solving ability  with experience in using data analysis, product metrics, and AI-generated insights to drive decision-making and demonstrate product value. Attention to detail  is a must, with excellent verbal, written, and relationship skills to be used to interact with a global group. Optimizes work processes  by balancing effective and efficient delivery with a focus on continuous improvement — demonstrating the ability to see the "big picture" while maintaining close attention to detail Education Bachelor's / University degree Master's / MBA  (preferred)  

Job Family Group: Product Management and Development

Job Family: Product Development

Time Type: Full time

Most Relevant Skills Please see the requirements listed above.

Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

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