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    Job · 15641799

    Naukri logo

    Voice support

    Naukri · Kochi · onsite · Posted 47d ago

    ₹2.5L - ₹4.0L PA1–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Interview Invite | Voice Process | Kochi | 5th September

    Dear Candidate,

    Since you have shown your interest in the Voice Process opportunities in Kochi, we are glad to proceed ahead with your candidature.

    Your profile has been found suitable for the Voice Process openings with our client. You may be considered for either of the below processes based on your profile, experience, and interview performance:

    Please mention source as “Naukri EHire” if asked at the venue.


    Process Options:

    • Retail Voice Support – Handling employee queries and providing support through calls.
    • Insurance Voice – US/UK Process (L2) – Handling benefit administration, claims/documentation, provider outreach, and related insurance support activities.
    Key Requirements
    • Education: Plus Two & above for Retail Voice / Graduate mandatory for Insurance Voice L2
    • Excellent Communication Skills – CEFR B2
    • Ability to understand and resolve customer/employee queries effectively
    • Immediate Joiners preferred
    • Willingness to work in rotational shifts, including US rotational night shifts
    • Willingness to work on rotational week-offs
    • Work Mode: Work from Office
    • Location: Kochi – Kakkanad

    Interview Details

    Date: 5th September 2026
    Time: 11:00 AM – 3:00 PM
    Venue:
    Sutherland Global
    Technopolis, Plot #1, 5th Floor, C-SEZ,
    Kakkanad, Cochin, Kerala – 682037

    Please mention source as “Naukri EHire” if asked at the venue.

    Documents to carry:

    1.
    Updated CV physical copy ( Mention “Naukri EHire” on top of the CV)

    2. Any govt ID proof (Aaadhar / PAN / Voter ID)

    3. If possible take a printout of this invite mail to get smooth entry, although you can show it over phone as well.



    Salary
    • Retail Voice: 2.76 LPA – 3.40 LPA, based on submitted proof of tenure
    • Insurance Voice L2: 4.00 LPA – 5.50 LPA, based on last drawn salary, experience, and submitted proof

    Interview Rounds:
    Initial Screening by TA
    SD Interview
    SHL Assessment & Behavioral Assessment

    Cab Facility: Available from 6:30 PM to 6:30 AM within a 25 KM radius of the office.

    Important: Please carry your updated resume and relevant documents/proofs of employment and experience for the interview.

    Kindly confirm your attendance by replying to this email.

    For any clarification, please feel free to contact me at the earliest.


    Sourced from naukri

    Skills

    International CallingCustomer SupportInbound ProcessInternational Call CenterInternational Voice Processvoice processVoice SupportOutbound Process

    About Naukri

    Naukri logo

    Naukri

    Internet

    2.7k+

    employees

    1996

    30 years old

    Noida, Uttar Pradesh

    IN

    ₹11.4L PA avg

    Avg at Naukri

    ₹2.5L – ₹4L PA

    This role

    About

    This is the flagship brand and India's largest online job website. Its business model depends on job listings and employer branding or visibility advertisements, on the one hand, and resume database access, on the other. Additional features of the website include: job seeker services such as candidate services which are free for job seekers; value-added features such as resume writing, highlighting, etc, for job seekers; and tools to search the database of resumes and job application screening programs for employer and recruitment consultant customers. Google Ad sense and mobile revenues contribute to the revenue as well.As of March 31, 2016, naukri.com had a database of about 46 million registered job seekers and an average of about 12,000 resumes were added daily while about 195,000 resumes were modified daily during Q4 FY 2015-16 and 61,000 unique corporate customers (including hiring consultants/firms) availed of services such as database access, advertising/listing on the site, amongst others during the 2015-16. The website continued to gain market share in terms of user traffic.To retain its leadership position, the company constantly invests in product development and improved user experiences through search tools and better site response. The search mechanism has been significantly improved for job search. The online platform is supplemented by a mobile application for iOS and Android platforms. The mobile medium is continually gaining traction. The cloud SaaS-based career site manager is now being used by 1,600 clients and helps them manage process flow of applications for recruiters, and is used to launch mobile ready career sites at a fraction of cost. It includes an application tracking system. The referral hiring platform is now being used by 350 corporates.Going forward, the vision is to reposition naukri.com as a complete recruitment partner by consolidating all products into a Naukri Hiring Suite that caters to almost all the recruitment needs of customers.

    Industries

    Internet

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.4

    Career growth

    4.6

    Work-life

    4.3

    Employees rate it well for

    Job Security43Company Culture42

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    Voice support · waiting for your command