BENGALURU · FULLTIME
Voice Support Executive

TP
Bengaluru · onsite · Posted 10d ago
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Undisclosed2–6 yrsfulltimeBengaluru
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Section · 01
About this role
We are looking for a highly skilled and experienced professional to join our team in Bangalore. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong passion for delivering exceptional customer experiences.
Roles and Responsibility - Handle inbound calls from customers, resolve their queries, and provide timely solutions.
- Utilize advanced support technologies and processes to achieve outstanding results.
- Collaborate with team members to achieve common goals and objectives.
- Develop and maintain strong relationships with clients and colleagues.
- Provide excellent customer service and ensure high levels of customer satisfaction.
- Participate in training programs to enhance skills and knowledge.
- Minimum 1 year of experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a dynamic and rapidly changing environment.
- Strong problem-solving and analytical skills.
- Experience working with computer systems and software applications.
- Ability to work independently and as part of a team.
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.
Additional Info If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
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Section · 02
Skills
hrsdCustomer Experience ManagementWorkforceExcellenceemployee satisfactionworkplaceaccommodationAssistancejob descriptionprovidingTalent AcquisitionTalent managementEmployee Engagementclient relationshipRecruitment