Voice Support Executive
TP · Mohali · onsite · Posted 56d ago
Undisclosed2–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
Job Requirements
- Handle customer inquiries and resolve issues professionally and courteously.
- Provide timely and accurate information about products or services.
- Use problem-solving skills to address complex customer complaints.
- Collaborate with internal teams to enhance customer experience.
- Maintain high product knowledge to effectively support customers.
- Consistently meet or exceed performance targets set by the company.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a team environment and adapt to changes.
- Strong problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
- Ability to learn quickly and take on new challenges.
- Freshers or candidates with up to 1 year of experience can apply.
- Undergraduate degree required.
- Minimum speed of 30 WPM and 90% accuracy required.
Sourced from naukri
Skills
hrsdCustomer Experience ManagementWorkforceExcellenceemployee satisfactionworkplaceaccommodationAssistancejob descriptionprovidingTalent AcquisitionTalent managementEmployee Engagementclient relationshipRecruitment