Voice process-Tech Mahindra

Location

Hyderabad Hitech City & Erramanzil

Job Type

Full-Time | Work From Office

Job Description

We are hiring Customer Support Executives (Voice Process) for International and Domestic processes. If you have strong communication skills and a customer-first mindset, this is an excellent opportunity to build a long-term career with attractive salary packages above market standards.

Key Responsibilities

• Handle inbound/outbound customer calls professionally
  
• Resolve customer queries related to services, billing, or support
  
• Ensure high levels of customer satisfaction
  
• Maintain accurate call logs and customer records
  
• Follow communication scripts and quality guidelines
  

Eligibility Criteria

• Excellent communication skills (English mandatory; Hindi/Telugu preferred for domestic process)
  
• Minimum 12th pass / Any Graduate / Undergraduates can apply
  
• Freshers and experienced candidates are welcome
  
• Willingness to work in rotational shifts (for international process)
  
• Customer-oriented attitude with problem-solving skills
  

Salary & Benefits

• (Above Market Standard)
  
• Performance-based incentives & night shift allowances
  
• Paid training & growth opportunities
  
• PF, ESI & statutory benefits
  
• Fast career progression & internal promotions
  

Shift Details

• Domestic Process: Day Shifts
  
• International Process: Rotational / Night Shifts (2-way cab available*)
  

Why Join Us?

• Attractive compensation compared to industry standards
  
• Stable process with long-term growth
  
• Professional work environment
  
• Immediate joining opportunities