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    Job · 19856860

    Tech Mahindra logo

    Voice Process Executive

    Tech Mahindra · Noida · onsite · Posted 21d ago

    ₹3.5L - ₹4.2L PA1–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    International Voice Process / Customer Support Executive role. Key Responsibilities:

    • Minimum 1yr+ experience in International Voice
    • Handled international inbound calls
    • Provide customer support and resolve queries effectively
    • Ensure high customer satisfaction (CSAT) and quality standards

    Eligibility Criteria:

    • Minimum 1 year of experience in International Voice Process from BPO Company
    • Excellent English communication skills (verbal & written)
    • Strong customer handling & problem-solving skills
    • Flexibility working in night / rotational shifts

    Perks & Benefits

    • Both side cab facility
    • Incentives
    • 5 days working

    Interested candidates with relevant experience can connect:- WhatsApp: [phone removed] Email ID: [email removed]

    Sourced from naukri

    Skills

    CSATCustomer SupportIssue ResolutionTelecom BillingSolving QueriesInbound CallsSLAUs Voice ProcessEscalationsInternational Voice ProcessHandling Customer QueriesInternational BPOAhtInbound Customer ServiceInbound Voice Process

    About Tech Mahindra

    Tech Mahindra logo

    Tech Mahindra

    IT Services & Consulting

    119.3k+

    employees

    1986

    40 years old

    Pune, Maharashtra

    India

    ₹3.5L – ₹4.3L PA

    This role

    About

    We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!

    Industries

    IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction

    Employee ratings

    43,279 reviews

    3.4/ 5

    Culture

    3.2

    Career growth

    2.7

    Work-life

    3.4

    Employees rate it well for

    Salary5961Senior Management3868Work Life Balance3463Work Culture3249Appraisal3044

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