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    Job · 17322486

    3i Infotech logo

    Voice Process Executive - Inbound

    3i Infotech · Mumbai · onsite · Posted 40d ago

    ₹2.0L - ₹2.2L PA0–1 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Dear Candidate,

    We are looking for dynamic and customer-focused professionals to join our team for a leading utility client!

    *Role:* Customer Service Executive (Inbound)

    *Qualification:* Graduate Freshers or HSC with Experience

    *Languages:* English , Hindi , Marathi

    *Key Responsibilities:*

    * Handle customer queries, complaints & service requests
    * Deliver professional and timely resolutions
    * Work on CRM tools (Salesforce/SAP)
    * Maintain accurate call logs and reports

    *What Were Looking For:*

    * Good communication skills
    * Customer-first attitude
    * Ability to work in a 24x7 rotational shift environment
    * Pure Day shift for females

    *Location:* Vashi -Navi Mumbai


    *Interested candidates can come for F2F interviews : *
    **Venue - 3i-Infotech Ltd, Tower No.5, 4th Floor, International Infotech Park, Vashi Navi Mumbai - 400 703.
    Interview Days - Mon - Fri (11 - 4pm)

    Package 2.26 LPA

    Our USP:

    - PF , ESIC
    - Salary every 1st of month
    - Chance to work for Public Listed company
    - 35 year old company
    - New process so lot of growth opportunities


    HR Contact No - [phone removed]


    Sourced from naukri

    Skills

    Customer ServicecseCustomer CareInbound ProcessSolving QueriesDomestic BPOInbound CallsFresher HiringCustomer HandlingCallingtraineeKPOINternbpoData Entryvoice processVoice SupportTelecallingBpo Voice

    About 3i Infotech

    3i Infotech logo

    3i Infotech

    IT Services & Consulting

    1.6k+

    employees

    1993

    33 years old

    Navi Mumbai, Maharashtra

    US

    ₹5.3L PA avg

    Avg at 3i Infotech

    ₹2L – ₹2.3L PA

    This role

    About

    3i Infotech delivers a wide array of IT services and software solutions, enhancing operational efficiency across various industries globally since 1993.

    Industries

    IT Services & ConsultingBPO/KPO

    Employee ratings

    10 reviews

    3.4/ 5

    Culture

    2.9

    Career growth

    3.1

    Work-life

    3.6

    Employees rate it well for

    Work-Life Balance34Overall Company34

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Voice Process Executive - Inbound · waiting for your command