Voice Process Associate

Role & responsibilities

• Handle Inbound and outbound customer interactions.
• Resolving customer queries, concerns and service related issues.
• Manage customer requests through multiple communication channels, including calls, chat.
• Maintain accurate records annd customer interaction details using relevant system.

Preferred candidate profile :

• Excellent communication skills required.
• Undergraduate and graduate candidates are eligible to apply.
• Experience candidate with excellent English communication skills are required.
• Strong verbal and written communication skills required.
• Basic computer proficiency and knowledge of MS office applications, including MS excel.

Salary : 17.5K

6 Days working / Rotational shifts

Location : Gurugram

Interested candidates can share their resume to

HR Yuvraj [phone removed]