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    Job · 13921979

    Hewlett Packard Enterprise logo

    VMware - Technical Customer Support Engineer L2 (Zerto)

    Hewlett Packard Enterprise · Bengaluru · onsite · Posted 56d ago

    Undisclosed5–10 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    VMware - Technical Customer Support Engineer L2 (Zerto)
    This role has been designed as Hybrid with a requirement that you will work on average 2 days per week from an HPE office.
    HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what s next for you.
    What youll do:
    Job Family Definition:
    The job family spans across multiple engineering disciplines. Work consists of designing, developing, analyzing, troubleshooting and debugging systems, software and solutions for research and/or research development of product, services, and solutions for HPE s portfolio. Requires a broad knowledge and application of engineering disciplines, methodologies and tools.
    Job Family Definition for Executive Levels only: Directs and manages a diverse team of engineering professionals performing research, development, design and/or implementation of products, services, solutions for the company s portfolio. Responsible for creating and communicating technical strategy within the organization and/or across the function.
    Management Level Definition:
    Contributions include applying specialist level of subject matter expertise to solve common technical problems. Acts as an informed team member providing analysis of information and recommendations for appropriate action. Works independently within an established framework and with moderate supervision.
    What you need to bring:
    Requirements
    • Minimum of 5 years of experience in EnterpriseDatacenter software or SaaS solutions support
    • Mandatory - Experience with VMware vSphere family
    • Mandatory - Experience in Log Analysis
    • Mandatory - Customer Handling, Customer Technical Support, Excellent Communication Skills
    • Knowledge of TCP/IP, DNS and other networking concepts.
    • Customer focused and team oriented.
    • General understanding of virtualized environments. Knowledge of VMware, AWS and Hyper-V desired.
    • Linux or UNIX administration skills familiarity with the installation and configuration of Linux or UNIX operating systems setup and operation of TCP/IP networking on Linux or UNIX systems
    • Understanding of storage sub systems.
    • Must have a passion for troubleshooting client problems and satisfying customer needs
    • Must be self-motivated, with a sense of urgency and efficiency and a strong work ethic.
    • Excellent interpersonal skills
    • Excellent spoken and written English

    Highly Preferred
    • Experience in MS Hyper-V product/solution
    • Experience in AWS virtualization
    • Experience in Azure Virtualization
    • B.S. in Computer Science, Electrical Engineering, Math, or equivalent work experience
    • VCP certification
    • Cloud Computing experience
    • Computer Science degree
    What We Can Offer You:
    Health Wellbeing
    We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
    Personal Professional Development
    We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
    Unconditional Inclusion
    We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
    Lets Stay Connected:
    Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
    #india #operations
    Job:
    Engineering
    Job Level:
    TCP_03
    HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity .
    Recruitment Fraud Alert
    We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.
    All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    DNSCloud Computinglog analysisamazon web servicesCustomer HandlingMathComputer NetworksIP Networkingdebuggingelectrical engineeringcloudCommunication SkillsDigital TransformationAdministrationhyperIT ServicesLegalMicrosoft AzureLinux

    About Hewlett Packard Enterprise

    Hewlett Packard Enterprise logo

    Hewlett Packard Enterprise

    IT Services & Consulting

    14k+

    employees

    2015

    11 years old

    Bangalore / Bengaluru, Karnataka

    United States

    ₹9.4L PA avg

    Avg at Hewlett Packard Enterprise

    About

    We use the power of AI, cloud, and networking to help you move faster, work smarter, and achieve more. With deep expertise and bold ingenuity, we empower organizations to turn data into foresight, ele

    Industries

    IT Services & Consulting

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    Culture

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    Career growth

    3.0

    Work-life

    3.5

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