Visa Counsellor

Job Description:

Job Summary

We are looking for a Visa Counsellor to assist clients with visa counselling, documentation, application processing, and regular follow-ups. The ideal candidate should have prior exposure to visa processing or immigration consultancy, along with good communication, client-handling, and coordination skills.

Key Responsibilities

Visa Counselling & Client Handling

• Counsel clients regarding visa processes, eligibility, documentation, and application requirements.
• Understand client profiles and guide them on suitable visa options.
• Handle client queries and provide accurate information regarding visa procedures.
• Maintain professional relationships with clients throughout the application process.

Visa Documentation & Application Processing

• Collect, verify, and organize required visa documents.
• Prepare and review visa application forms and supporting documents.
• Identify documentation gaps, errors, or missing information.
• Coordinate with clients for pending documents, corrections, and additional requirements.
• Assist with online visa applications and relevant immigration portals.

VFS & Embassy Coordination

• Assist with VFS/biometric appointment scheduling and document submissions.
• Coordinate with embassy/consulate portals where applicable.
• Maintain records of applications, appointments, submissions, and follow-ups.
• Track application status and provide timely updates to clients.

Follow-Up & Coordination

• Follow up with clients regularly regarding pending documents and application progress.
• Coordinate with senior counsellors and the operations team for smooth application processing.
• Ensure applications are processed accurately and within defined timelines.
• Stay updated with basic changes in visa rules, documentation requirements, and procedures.

Required Skills & Competencies

• 6 Months – 1 Years of experience in Visa Counselling, Visa Processing, Immigration, or Overseas Education.
• Good verbal and written communication skills.
• Strong knowledge of visa documentation and application procedures.
• Good client handling and follow-up skills.
• Strong attention to detail while reviewing documents.
• Basic knowledge of MS Office, Excel, and online application portals.
• Ability to manage multiple client applications simultaneously.
• Good coordination and interpersonal skills.
• Strong follow-up and organizational abilities.

Qualifications

Graduate in any discipline.

• Candidates with relevant experience in the Immigration / Visa Consultancy / Overseas Education industry will be preferred.

Preferred Candidate Profile

The ideal candidate should be:

• Client-focused and professional in communication.
• Detail-oriented while handling visa documentation.
• Proactive in follow-ups and application coordination.
• Comfortable working with multiple client cases.
• Willing to learn different visa categories and immigration processes.
• Capable of working as part of a counselling and operations team.

Experience : 1 - 2

Timing : 10:00 AM - 7:00 PM

Working Shift : Day Shift (Onsite)

Job Type : Full Time

Category : Business Development Manager

Salary : Best in industry

Skills : Excellent Communication

Keywords : Counsellor, Immigration Counsellor, Visa Counsellor, Canada Immigration Consultant, Student Visa Counsellor, Overseas Education Counsellor, Sales Counsellor

Interested candidates kindly share your resume on [HIDDEN TEXT] or WhatsApp on [phone removed]