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    Job · 21560722

    NOIDA · FULLTIME

    Virtual Walk-In Interview(18th Oct)| Customer Support| InfoEdge| Noida

    Info Edge

    Info Edge

    Noida · onsite · Posted 1d ago

    Sourced fromNaukri
    ₹1.8L - ₹2.2L PA0–1 yrsfulltimeNoida

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    Section · 01

    About this role

    Virtual Walk-In Interview(18th Oct) |Customer Support | InfoEdge | Noida

    Sunday, October 18 • 2:00 -3:00pm

    Time zone: UTC

    Google Meet joining info

    Video call link: https://meet.google.com/rrf-izii-jnh


    We are looking for a Customer Service Executive to handle inbound queries from recruiters/employers and jobseekers and provide timely resolutions and support.

    Key Responsibilities:-

    • Handle inbound calls and queries from recruiters and jobseekers.
    • Understand customer concerns and provide appropriate solutions.
    • Assist recruiters with job posting, candidate search, and platform-related queries.
    • Assist jobseekers with job search, applications, and profile-related queries.
    • Ask relevant questions to understand customer requirements.
    • Maintain accurate records of customer interactions in CRM.

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    Section · 02

    Skills

    Customer ServiceCustomer SupportOutbound CallingcseInbound CallsCustomer QueriesCommunication Skillsvoice processInbound Customer ServiceInbound Voice ProcessVoice SupportTelecalling

    Section · Company

    About Info Edge

    Info Edge

    Info Edge

    Internet

    6.0k+

    employees

    1995

    31 years old

    Noida, Uttar Pradesh

    India

    ₹1.8L – ₹2.3L PA

    This role

    About

    Info Edge is an internet company in India, offering diverse online services across recruitment, real estate, education, and more, while leveraging advanced technology.

    Industries

    Internet

    Employee ratings

    2,367 reviews

    3.9/ 5

    Culture

    3.8

    Career growth

    3.3

    Work-life

    3.8

    Employees rate it well for

    Work Life Balance338Work Culture317Salary310Senior Management215Work Environment190

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