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    Job · 19922743

    BENGALURU · FULLTIME

    Virtual Relationship Manager

    Hdfc Bank logo

    Hdfc Bank

    Bengaluru · onsite · Posted 20d ago

    Sourced fromNaukri
    ₹3.8L - ₹8.5L PA2–7 yrsfulltimeBengaluru

    About a minute. You'll make an account on the way through.

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    Section · 01

    About this role

    Job Purpose:

    • To engage regularly with customers as defined by the contact policy and provide a Consistent & Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through the financial products that the Bank has to offer.
    • To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs.
    • Responsible for meeting the scorecard targets and portfolio benchmarks set and ensuring that all guidelines and regulatory requirements are followed.

    Job Responsibilities:


    • Customer Engagement
    • Achievement of portfolio parameters
    • Sales
    • Interaction Quality
    • Audit and Service Quality
    • MIS - Reporting

    Sourced from naukri

    Section · 02

    Skills

    Banking Productsmobile bankingVirtual SalesVirtual BankingOnline Bankingdigital channelsPhone BankingVRMBanking SalesPortfolio Management

    Section · Company

    About HDFC Bank

    Hdfc Bank logo

    Hdfc Bank

    Banking

    214.5k+

    employees

    1994

    32 years old

    Mumbai, Maharashtra

    India

    ₹3.8L – ₹8.5L PA

    This role

    About

    HDFC Bank Limited is an Indian banking and financial services company headquartered in Mumbai.

    Industries

    BankingFinancial ServicesMedia & Entertainment / PublishingInsuranceNBFC

    Employee ratings

    52,395 reviews

    3.8/ 5

    Culture

    3.6

    Career growth

    3.1

    Work-life

    3.5

    Employees rate it well for

    Salary4311Work Life Balance4044Work Culture3573Work Environment2502Job Security2352

    Find them on

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    Virtual Relationship Manager · waiting for your command