Virtual Relationship Manager
Ujjivan Small Finance Bank · Bengaluru · onsite · Posted 49d ago
Undisclosed1–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Information
- Job Title: Virtual Relationship Manager
- Department: Branch Banking
- Sub-department: Branch Banking
- Type of Position: Full-time
- Location: HO
- Reports To: Team Leader Virtual Relationship Management
- The Virtual Relationship managements engages with the Bank customers and prospects, virtually, to provide a seamless experience to customers.
- Developing and Expanding existing HNI customer relationships by ensuring quality portfolio.
- Continuous engagement with the portfolio customers mapped as per the contact policy with accurate and complete capture of interaction details.
- Call Handling as per desired standards.
- Fulfilling customer service requirements and deepening relationships.
- Creating the opportunity to provide financial solutions to customers via cross-sell and upsell.
- Aids in developing and maintaining strong customer relationships, both within a company as well as with new clients.
- Seek out new business opportunities for the clients while advising them on products or services that best fit their needs.
VRMs Range Relationship Value customers portfolio management
Upto 50 lakhs of incremental value generation
Upto 1 Lakh of revenue generation
Non-Financial Size - All assets and liabilities products and services handled
- 130+ calls handled per day
- Manage 3000+ customer portfolio
Sourced from naukri
Skills
Customer ServicecrmCross SellingNegotiation SkillsBranch Bankingbanking regulationsLoansCustomer QueriesCall HandlingBankingHousing LoansPortfolio ManagementCASADematCustomer RelationshipsfinanceAht
About Ujjivan Small Finance Bank
Ujjivan Small Finance Bank
Banking
24.4k+
employees
2017
9 years old
Bangalore/Bengaluru, Karnataka
India
About
Empowers financial inclusion across India, serving over 90 lakh customers with over ₹6,400 crore profit and a strong focus on inclusive, tech-led banking.
Industries
BankingFinancial Services
Employee ratings
7,630 reviews
4.0/ 5
Culture
4.0
Career growth
3.5
Work-life
3.9
Employees rate it well for
Work Culture689Salary511Work Life Balance407Work Environment388Senior Management339
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