Virtual Drive For Customer Specialist International Voice & Chat !!
Jobshore Placement Services Bangalore · Bengaluru · onsite · Posted 41d ago
About a minute. You'll make an account on the way through.
About this role
HIRING NOW GLOBAL CUSTOMER SUPPORT SPECIALIST | INTERNATIONAL VOICE & CHAT SAL UPTO 35K!!
Build Your Career in International Customer Support!
Are you confident in English communication? Do you enjoy interacting with people, solving problems, and delivering great customer experiences?
This is your opportunity to join a fast-paced International Customer Support environment in Bengaluru!
We are hiring Global Customer Support Specialists for International Voice & Chat processes. Both Freshers and Experienced candidates are welcome to apply!
JOB HIGHLIGHTS
Role: Global Customer Support Specialist
Process: International Customer Support Voice & Chat
Experience: Freshers & Experienced Candidates
Job Type: Full-Time
Work Locations: Multiple locations across Bengaluru
Shift: Rotational Shifts / International Night Shifts
Excellent English Communication Required
Immediate & Quick Hiring Opportunities Available
WORK LOCATIONS BENGALURU
Candidates can be considered for openings at:
Bellandur
Whitefield
Manyata Tech Park
Kengeri
Bommanahalli
Indiranagar
Marathahalli
Ulsoor
ABOUT THE ROLE
As a Global Customer Support Specialist, you will be the first point of contact for international customers.
You will interact with customers through Voice and Chat, understand their concerns, provide accurate solutions, and ensure a smooth and positive customer experience.
If you are someone who is customer-focused, confident, patient, and comfortable communicating in English, this role can be an excellent opportunity to start or accelerate your career.
KEY RESPONSIBILITIES
Handle customer queries through International Voice & Chat channels
Understand customer concerns and provide accurate and timely resolutions
Communicate professionally and confidently with international customers
Maintain a positive, friendly, and customer-focused approach
Follow company processes, policies, and quality standards
Document customer interactions accurately
Coordinate with internal teams whenever required
Ensure high levels of Customer Satisfaction (CSAT)
Achieve assigned performance, productivity, quality, and customer-service targets
Handle customer concerns professionally while maintaining a positive customer experience
WHO CAN APPLY?
Freshers – START YOUR CAREER!
If you're a fresher with strong English communication skills and looking to enter the International BPO / Customer Support / Voice & Chat industry, this could be a great opportunity for you.
Experienced Candidates – GROW YOUR CAREER!
Candidates with experience in:
- International BPO
- Customer Support
- Customer Service
- International Voice Process
- Chat Support
- Technical Support
- Non-Technical Support
- International Calling
- Helpdesk / Service Desk
- BPO / Call Centre
are encouraged to apply.
CANDIDATE PROFILE
We are looking for candidates who have:
Excellent verbal and written English communication
Good customer-handling skills
Strong listening and problem-solving abilities
A positive and professional attitude
Ability to communicate confidently with international customers
Willingness to work in rotational shifts
Ability to work in a fast-paced customer-service environment
Willingness to learn and grow
Freshers with good communication skills are welcome!
PERKS & BENEFITS
Attractive Performance-Based Incentives
Provident Fund (PF)
Gratuity Benefits
Medical Insurance – Self + One Family Member
Cab Facility
5 Days Working + 2 Rotational Week-Offs for International/Night Shift process
Career Growth Opportunities
Opportunity to Work with International Customers
Professional & Corporate Work Environment
Learning, Development & Internal Growth Opportunities
WORK SCHEDULE
INTERNATIONAL / NIGHT SHIFT
5 Days Working + 2 Rotational Week-Offs
Candidates should be comfortable working in rotational/night shifts based on business requirements.
DOMESTIC / DAY SHIFT
6 Days Working + 1 Rotational Week-Off
Shift schedules may vary depending on the process and business requirements.
WHY SHOULD YOU APPLY?
If you're looking for your first job, want to move into the BPO/Customer Support industry, or want to build a career working with international customers, this is an opportunity worth exploring.
You can gain valuable experience in:
International Customer Service
Voice Support
Chat Support
Customer Relationship Management
Problem Solving
Customer Experience & Quality Management
Your communication skills can be the beginning of a great career!
INTERESTED? APPLY NOW!
Don't miss this opportunity to start or grow your career in International Customer Support!
Contact HR directly to schedule your virtual interview:
HR Joyce: [phone removed]
HR Namratha: [phone removed]
HR Pradeep: [phone removed]
LIMITED OPENINGS – Virtual INTERVIEWS IN PROGRESS!
If you meet the communication requirements and are interested in International Voice & Chat Customer Support, apply now and take the next step in your career!
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