Virtual Assistant

Position- Junior Admin/Virtual Assistant

Salary- 1.8-2.5 LPA

Location- Remote

Role Description The Virtual Assistant role is a full-time, remote position supporting the daily operations of Billu Salon App and its partner and customer communities. This role involves managing schedules and calendars, coordinating virtual meetings, and assisting with appointment-related queries. The Virtual Assistant will handle email and chat communication, provide frontline support to partners and customers, and help maintain accurate records in internal systems. Responsibilities include preparing basic reports, updating databases, assisting with simple marketing and communication tasks, and following up on action items for the team. The role requires consistent, professional communication, proactive problem-solving, and the ability to work independently while collaborating with cross-functional teams.

Qualifications

• Candidates should possess strong administrative and organizational skills, including calendar management, data entry, and document handling.
• Candidates should possess clear written and verbal communication skills for email, chat, and virtual meeting coordination.
• Candidates should possess customer support and relationship management skills to respond to partner and customer queries with empathy and professionalism.
• Candidates should possess basic technical skills, including comfort with SaaS platforms, productivity tools (e.g., spreadsheets, online collaboration tools), and remote work software.
• Candidates should possess time management and prioritization skills to handle multiple tasks and deadlines in a fast-paced remote environment.
• Prior experience as a Virtual Assistant, administrative assistant, or customer support representative is beneficial.
• Familiarity with the beauty and wellness industry or appointment-based service businesses is a plus.
• A high school diploma is required; a college degree or relevant certification in administration, business, or related fields is an advantage.