Virtual Assistant - US Client

We are looking for a dynamic and talented individual with great communication skills and problem solving capabilities for this role. The role involves direct communication with the client.

Position Details

Employment Type: Full-Time

Experience: 5+ years of relevant experience in a similar role

Qualification: Any Graduate (MBA - Finance preferred)

Work Mode: Remote

Shift Timing: 7:00 PM – 4:00 AM (Night Shift)

Communication: Strong English proficiency

What You'll Be Doing

• Draft and manage professional emails, business communications, and client correspondence.
• Handle client queries/messages and ensure timely, accurate, and professional responses.
• Coordinate regular follow-ups with clients and internal teams to ensure smooth execution of tasks.
• Prepare, verify, and process invoices while maintaining a high level of accuracy.
• Maintain, organize, and regularly update business data, records, and documentation.
• Prepare reports and support management with data tracking, analysis, and regular updates.
• Coordinate with international clients and internal stakeholders to ensure smooth communication and workflow.
• Maintain proper documentation and follow established processes and quality standards.
• Handle multiple tasks efficiently while meeting deadlines and maintaining attention to detail.
  
  

What You Bring To The Table

• 2+ years of experience in Back Office / Operations / Administration ((Direct communication and co-ordination with US clients will be a plus).
• Experience with reputed MNCs or large organizations is strongly preferred.
• Candidates with experience in multiple reputed companies/MNCs will have an advantage especially BPO.
• Strong written and verbal communication skills.
• Good knowledge of MS Excel/Google Sheets and MS Office.
• Strong attention to detail, follow-up, and organizational skills.
• Experience using AI tools is preferred.