Virtual Assistant - Real Estate Caller & Showing Coordinator | US Time

What You Will Do

Outbound Calling to Property Leads

• Call homeowners from provided lead lists using a script
• Log every call result in the company CRM (Microsoft Power Apps): no answer, callback, interested, not interested, wrong number
• Flag warm leads immediately via WhatsApp
• Schedule and manage follow-up callbacks
• Target: 80-120+ dials per day depending on daily task split
• Important: many of these leads involve families who have recently lost a loved one. A respectful, patient tone on every call is essential.

Rental Showing Coordination

• Search Zillow Rentals and affordable housing websites for listings matching specific criteria (location, price, bedrooms, voucher acceptance)
• Call listing agents and landlords to confirm if units are still available
• Coordinate showing appointments between tenants and listing agents
• Occasionally join showing coordination calls in the evening with the listing agent by phone (no in-person visit)

Tools Provided (No Cost to You)

• US Phone over Internet for all calls
• CRM for lead tracking
• Lead lists (no sourcing or lead generation needed)
• Call scripts and talk tracks
• Full training during the first two weeks

Requirements

Must Have

• Clear spoken English (you will speak with American homeowners, tenants, and real estate agents daily)
• Reliable internet connection and a quiet place to make calls
• Own laptop or desktop with headset and microphone
• Comfortable working 8:30 PM - 5:30 AM IST consistently
• Disciplined enough to make 80-120 calls per day without someone watching over you
• Can navigate websites, fill out forms, and use basic software

Good to Have

• Prior BPO, telecalling, or customer service experience
• Experience with scheduling, appointment setting, or coordination roles

Not Required

• Real estate knowledge (training provided)
• US work experience
• Any specific degree

What We Offer

• Long-term work-from-home position (not a one-time project)
• All calling tools and systems provided free
• Two-week structured training
• Clear daily targets with no guesswork
• Performance review at 30, 60, and 90 days
• Direct reporting to the business owner

How to Apply

Your resume

A 60-second English voice recording introducing yourself and explaining why you would be good at this role

Applications without the voice recording will not be reviewed.