Vip Support Engineer

Job Title: VIP Support Engineer

Client: Allied Digital Services Limited
Location: Goregaon, Mumbai
Experience: 56 Years
CTC: 6 to 7 LPA
Interview Mode: Face-to-Face (F2F)

Job Description:

We are hiring an experienced VIP Support Engineer to provide dedicated IT support to senior management and VIP users, including CEOs, COOs, and other C-level executives. Candidates should have excellent communication skills and hands-on experience in VIP / Executive Support.

Roles & Responsibilities:

• Provide dedicated IT support to VIP users, including CEO, COO, and senior management.
• Troubleshoot hardware, software, desktop, laptop, and operating system issues.
• Provide support for MS Office 365, Outlook, MS Teams, VPN, and network connectivity.
• Ensure quick resolution of IT issues with minimal downtime for VIP users.
• Handle executive-level IT incidents and service requests professionally.
• Provide support for meeting rooms, video conferencing, and other IT peripherals.
• Coordinate with internal IT teams for timely resolution of technical issues.
• Maintain proper documentation of incidents and service requests.
• Ensure excellent customer service, confidentiality, and professional communication.

Required Skills:

• 5–6 years of experience in IT Support / Desktop Support / VIP Support.
• Mandatory experience supporting VIP users, CEOs, COOs, and senior executives.
• Excellent verbal and written communication skills.
• Strong troubleshooting and customer-handling skills.
• Good knowledge of Windows OS, Office 365, Outlook, Teams, VPN, and networking.

Work Details:

• 6 days working, 1 weekly off.
• Rotational shifts.
• Work location: Goregaon, Mumbai.
• Face-to-face interview.

Gender Requirement: Male candidates only, as specified for this opening.

Important: Candidates must clearly mention VIP Support / Executive Support experience in their resume, including experience supporting CEO, COO, or other senior management users.

Interested candidates can share their updated resume.

whatsapp: [phone removed]