VIP account manager Urdu/Hindi/English

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a VIP Account Manager Urdu/Hindi/English based in India.

This role is an exciting opportunity to manage and grow relationships with high-value clients in a fast-paced fintech environment. You will act as a trusted advisor, building strong relationships while delivering a premium client experience. The position combines proactive outreach, consultative sales, negotiation, and account management. You will monitor client activity to uncover opportunities for engagement, retention, and business growth. Success will depend on your ability to communicate confidently across English, Urdu, and Hindi. You will work with a global, collaborative team where ownership, professionalism, and results are highly valued. This is a strong opportunity for someone looking to develop a career in financial services and VIP client management.

Accountabilities: Proactively engage potential and existing VIP clients through phone calls, written communication, and internal CRM tools.

Promote relevant financial products and services while tailoring conversations to the needs of high-value clients.

Apply effective negotiation and consultative selling techniques to convert prospects and strengthen long-term relationships.

Develop initiatives that improve client satisfaction, engagement, loyalty, and retention.

Build and maintain trusted relationships with VIP clients through responsive, professional, and personalized account management.

Monitor client activity and behavior to identify opportunities for growth, cross-selling, and increased engagement.

Maintain accurate and up-to-date records of client interactions, activities, and opportunities within the CRM system.

Collaborate with internal teams to ensure a consistent and high-quality client experience.

Requirements

Professional English proficiency at B2 level or higher .

Native or bilingual proficiency in Urdu and/or Hindi .

Bachelor’s degree in Economics, Finance, Business, or a related discipline.

Proven experience within the financial industry, ideally in sales, account management, business development, or a client-facing role.

Strong communication, negotiation, persuasion, and relationship-building skills.

Demonstrated ability to manage relationships with high-value or VIP customers with discretion and professionalism.

Results-oriented mindset with the ability to work toward commercial and customer-retention objectives.

Strong organizational skills and attention to detail when managing multiple client relationships.

Ability to operate effectively in a fast-paced environment and adapt to changing priorities.

High level of ownership, responsibility, integrity, and professionalism.

Benefits

Fully remote work model, offering flexibility in how and where you work from within India.

Competitive remuneration package.

Access to professional development opportunities and courses, including learning platforms such as Coursera and Harvard.

Friendly, positive, and collaborative international working environment.

Opportunity to work with a global, technology-driven team in the fintech industry.

Career growth opportunities through exposure to VIP account management, sales, and financial services.

A role with meaningful responsibility and direct impact on client satisfaction, retention, and business growth.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1