Vice President

Role & responsibilities

Solution Design & Architecture

• Lead end-to-end solution design across Underwriting, Claims, Policy Admin, Finance Ops, CAT Modeling, Reinsurance, and Data & Analytics.
• Work with common industry SaaS platforms (PAS systems, CRM etc.). Build solutions based on modern, modular, cloud-native architectures, microservices, event-driven patterns, and API-first integration.
• Embed AI/ML, GenAI, agentic automation, decision intelligence, and workflow orchestration into solution blueprints.
• Ensure solutions are scalable, secure, future-ready, and aligned with client business outcomes.

Client Engagement & Consultative Leadership

• Engage with CXOs, Business Development and Client Partner teams, business heads, and technology leaders to understand strategic priorities, pain points, and operational challenges.
• Run discovery workshops, current-state assessments, and future-state blueprinting exercises and translate client needs into clear solution narratives, value propositions, and transformation roadmaps.

Proposal & RFP Ownership

• Lead solutioning for RFPs, proactive proposals, and large transformation deals.
• Own solution narratives, architecture diagrams, staffing models, risk registers, assumptions, and SLAs/OLAs.
• Partner with delivery, architecture, and practice teams to create robust, feasible, and cost-optimized proposals.
• Present and defend the solution to client leadership.

Cross-Functional Collaboration

• Work closely with:
• Technology teams (Engineering, Cloud, DevOps, Data)
• Domains (Delivery) (Lifecycle & Operations, Claims, Data & Analytics and Technology and Digital)
• AI and Digital Office
• Align all stakeholders on a unified client solution approach.
• Identify and embed Xceedances Accelerators in the solution.

Governance, Pricing & Assurance

• Build detailed effort estimation, cost models, and FTE/scaled team structures.
• Identify risks, dependencies, and mitigation plans.
• Ensure the proposed solution aligns with industry best practices, client security standards, and SLAs.
• Support the transition from solutioning to delivery during program kickoff.

Preferred candidate profile

Insurance & Domain Knowledge

• 1518 years of experience in P&C / Specialty / Reinsurance.
• Strong domain understanding in Underwriting, Claims, Finance Ops, Exposure Management, Bordereaux, Policy Admin, Premium Accounting, CAT Modeling, or Broker Operations
• Should have relevant experience in building solutions and frameworks from scratch in the Insurance P&C space either on the outsourcing provider side or on the carrier/insurer side
• Should have worked with large firms on the outsourcing side with firms like Accenture, Cap Gemini, EY, Genpact, HCL etc. or on the insurer side with large US or UK insurers/syndicates/brokers

Technology & Architecture

• Good understanding of Agentic AI solutions preferably in the insurance industry and a track record of implementing these solutions
• Working knowledge of:
• Cloud platforms (Azure/AWS) and common software architecture patterns
• Data engineering & analytics (Snowflake, Databricks, Azure Synapse)
• GenAI, LLMOps, agentic workflows, RPA, and IDP

Consulting & Solutioning

• Strong experience in solutioning large transformation programs (USD 5M+ deals preferred).
• Ability to create structured solution narratives, value propositions, and business cases.
• Hands-on experience with process consulting, journey mapping, TOM design, and operating model definition.
• Must possess strong pricing acumen should have worked on various pricing models FTE based, outcome based, transaction based with complex financial engineering

Communication & Leadership

• Executive presence with the ability to interface with senior client stakeholders.
• Exceptional written and verbal communication, especially for RFPs and presentations.
• Ability to lead cross-functional teams in a matrixed environment.