Vendor Support Executive

Roles and Responsibilities :

• Manage vendor relationships to ensure seamless execution of projects and services.
• Provide exceptional customer service to clients through effective communication, issue resolution, and proactive problem-solving.
• Collaborate with internal teams to identify opportunities for process improvements and implement changes that enhance overall efficiency.
• Develop strong partnerships with vendors by negotiating contracts, setting expectations, and monitoring performance.

Job Requirements :

• 2-8 years of experience in client onboarding, partner support, or similar roles.
• Strong understanding of e-commerce industry trends and best practices in online marketplace operations.
• Excellent communication skills with ability to build strong relationships with vendors and internal stakeholders.
• Proven track record of successfully managing multiple priorities simultaneously while maintaining attention to detail.