Vendor Onboarding Helpdesk

We are seeking an experienced and dynamic Associate/Senior Associate - Vendor Onboarding to join our Procurement Operations team. The ideal candidate will have strong experience in Vendor Management, SAP MM, SaaS-based Procurement Platforms, MS Office, reporting, and stakeholder coordination. The role will be responsible for managing end-to-end vendor onboarding activities, coordinating with suppliers and internal stakeholders, ensuring compliance, and driving process efficiency through data analysis and reporting.

Vendor Onboarding & Management

. Manage end-to-end vendor onboarding processes, including document

collection, verification, due diligence, and system registration.

. Coordinate with vendors through calls, emails, and meetings to ensure timely

completion of onboarding requirements.

. Ensure vendor master data accuracy and compliance with organizational

policies.

. Support vendor lifecycle management activities, including updates and

maintenance of vendor records.

SAP & Procurement Operations:

. Work extensively on SAP MM and SaaS-based procurement platforms for vendor

onboarding and master data management.

. Coordinate between procurement, finance, compliance, and business teams to

facilitate smooth onboarding.

. Resolve onboarding-related issues and provide operational support to

stakeholders.

Dashboard & Reporting

. Develop and maintain management dashboards, MIS reports, and performance

trackers using MS Excel and other reporting tools.

. Analyze onboarding metrics and generate actionable insights for management.

. Monitor onboarding turnaround times and identify opportunities for process

improvement.

Stakeholder Management

. Collaborate with internal business stakeholders to understand onboarding

requirements and provide timely support.

. Maintain strong relationships with vendors and internal teams.

. Ensure effective communication and follow-up with all stakeholders to achieve

onboarding targets.

Required Qualifications & Experience:

. Graduate/Postgraduate in Business Administration, Commerce, Supply Chain

Management, or related field.

. Minimum 2+ years of experience in Vendor Onboarding, Procurement

Operations, Supplier Management, or SAP MM.

. Hands-on experience with SAP MM and SaaS Procurement Platforms.

. Strong proficiency in MS Office, particularly Excel, PowerPoint, and reporting

tools.

. Experience in dashboard development, MIS reporting, and data analysis.

Key Skills:

. Vendor Onboarding & Supplier Management

. SAP MM

. SaaS Procurement Platforms

. Advanced MS Excel & MS Office

. Dashboard Development & Reporting

. Vendor Communication & Coordination

. Stakeholder Management

. Analytical & Problem-Solving Skills

. Process Improvement

. Time Management & Multitasking

Competencies:

. Excellent verbal and written communication skills.

. Strong relationship management and stakeholder engagement capabilities.

. Results-oriented with the ability to meet deadlines and manage multiple priorities.

. Ability to work effectively in a dynamic, fast-paced environment.

. High attention to detail and commitment to process compliance.

Preferred Experience

. Experience working in procurement shared services or vendor master

management environments.

. Exposure to compliance, audit, and supplier due diligence processes.

. Knowledge of procurement-to-pay (P2P) processes and vendor governance

frameworks.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.