vendor governance

Role & responsibilities :

Vendor Sourcing & Empanelment

• Identify, source, and evaluate new recruitment vendors based on business requirements.
• Manage the end-to-end vendor empanelment process from identification to activation.
• Coordinate with vendors to collect and validate all required documents.
• Manage legal and compliance documentation, agreements, NDAs, MSA/SOW and other relevant documents.
• Coordinate with internal Legal, Finance, Procurement and Business teams for vendor onboarding and approvals.
• Ensure timely completion of vendor onboarding and empanelment activities.

Vendor Governance & Relationship Management

• Act as the primary point of contact for assigned recruitment vendors.
• Maintain regular communication with vendors and build strong working relationships.
• Conduct periodic vendor connects/reviews to understand challenges, requirements and business performance.
• Monitor vendor performance against defined SLAs/KPIs.
• Evaluate vendor performance based on parameters such as quality, TAT, submissions, interview conversion, closures, compliance and overall delivery.
• Identify underperforming vendors and work with them on improvement plans.
• Support vendor escalations and ensure timely resolution of issues.

Vendor Invoicing & Finance Coordination

• Coordinate and manage the end-to-end vendor invoicing process.
• Validate vendor invoices and ensure supporting documents are available.
• Coordinate with Finance and internal stakeholders for invoice processing and payment-related queries.
• Track pending invoices, approvals and payment status.
• Ensure adherence to agreed commercial terms and vendor contracts.

Vendor Code & Master Data Management

• Coordinate for creation and activation of Vendor Codes.
• Ensure accurate vendor master data is maintained in internal systems.
• Maintain complete records of vendor agreements, documentation, commercial details and compliance information.
• Regularly update and audit vendor data to ensure accuracy and completeness.
• Maintain vendor trackers, dashboards and governance reports.

Reporting & MIS

• Prepare and maintain regular vendor performance reports and MIS.
• Track vendor-wise performance, productivity, closures, TAT and other key metrics.
• Provide regular visibility to management on vendor performance and governance.
• Maintain dashboards and trackers for vendor onboarding, empanelment, documentation, invoicing and performance.

Required Skills

• 3+ years of experience in Vendor Management / Vendor Governance / Recruitment Vendor Management / VMO.
• Experience in managing recruitment/staffing vendors will be preferred.
• Strong understanding of the end-to-end vendor lifecycle.
• Experience in vendor onboarding and empanelment.
• Knowledge of vendor documentation and legal/commercial agreements.
• Hands-on experience in vendor invoicing and coordination with Finance teams.
• Experience in vendor performance monitoring and governance.
• Strong stakeholder and vendor relationship management skills.
• Good analytical and reporting skills.
• Strong proficiency in MS Excel and vendor management trackers.
• Excellent communication and negotiation skills.
• Strong attention to detail and ability to manage multiple vendors simultaneously.

Interested candidates can apply with their updated resume.