VENDOR ACQUISITION & PARTNER SUCCESS ASSOCIATE

Location: Tambaram, Chennai, Tamil Nadu

Employment Type: Full-time (Field Job)

Department: Operations

ABOUT MEDLEIZ

Medleiz is a technology-driven property care and home services platform connecting customers with verified service partners across residential and commercial sectors. We are committed to delivering quality, reliability, and operational excellence through technology, standardized processes, and a trusted partner ecosystem.

ROLE OVERVIEW

We are looking for a highly motivated Vendor Acquisition & Partner Success Associate to expand and strengthen Medleiz's service partner network. This is a field-based role involving regular domestic travel across assigned territories for partner onboarding, site visits, audits, and business development activities. The ideal candidate will be responsible for identifying and onboarding high-quality service partners, building long-term relationships, ensuring operational compliance, and driving consistent service excellence.

KEY RESPONSIBILITIES

•     Identify, evaluate, onboard, and manage service partners across multiple service categories.

•     Build and maintain strong relationships with vendors while serving as their primary business point of contact.

•     Ensure timely completion of onboarding, documentation, agreements, and compliance requirements.

•     Monitor partner performance, customer feedback, and adherence to Medleiz's service standards.

•     Conduct partner reviews, training sessions, and operational audits to improve performance and engagement.

•     Collaborate with Operations, Customer Support, Sales, and Accounts teams to ensure seamless service delivery.

•     Maintain accurate vendor records, reports, and operational documentation.

•     Travel extensively within Chennai and other assigned locations for partner onboarding, business development initiatives, and operational meetings.

•     Represent Medleiz during partner onboarding, business development initiatives, and operational meetings across assigned territories.

QUALIFICATIONS

•     Bachelor's degree in Business Administration, Commerce, Management, or a related discipline.

•     1–3 years of experience in Vendor Management or Partner Management is mandatory.

•     Candidates with prior experience at Urban Company, NoBroker, Rapido, HomeLane, or similar service marketplace or home-service organizations will be given preference.

REQUIRED PLATFORM EXPERIENCE

Prior working experience (as an employee, associate, or partner-facing role) on any of the following platforms/companies is required:

•     Urban Company

•     NoBroker

•     Rapido

•     HomeLane

•     Housejoy

•     Zolo / Nestaway

•     Porter

•     Dunzo

•     Or other gig-economy / on-demand service marketplace platforms

REQUIRED SKILLS

•     Vendor Acquisition & Onboarding

•     Vendor / Partner Relationship Management

•     Stakeholder Management & Negotiation

•     Operations Coordination

•     Documentation & Compliance

•     Microsoft Excel, Google Sheets, and Presentation Tools

•     Strong communication skills in Tamil and English

•     Excellent organizational, analytical, and problem-solving abilities

•     Willingness to travel frequently within and outside city limits as part of field operations

COMPENSATION & BENEFITS

•     Salary: ₹25,000 – ₹35,000 per month (based on experience and qualifications)

•     Performance-based incentives

•     Travel allowance/reimbursement for field visits (as applicable)

•     Career progression within Operations and Partner Network Management

•     Dynamic, collaborative, and growth-oriented startup environment

WORK LOCATION

Tambaram, Chennai (On-site, with frequent field travel)

NOTE

This is a field job requiring regular domestic travel to partner locations, service sites, and operational territories across Chennai and potentially other cities, as part of business development and partner management responsibilities.