Veeva Vault CRM Developer

Job Summary

Help design, build and continuously improve the clients online platform.

Responsibilities

• Research, suggest and implement new technology solutions following best practices/standards.
• Take responsibility for the resiliency and availability of different products.
• Be a productive member of the team.
• Location: Pan India

Requirements

• 4-8 Years of total experience with minimum 2+ years of Veeva Vault CRM experience
• Experienced Veeva Vault CRM Developer to design, configure, develop, integrate, and support CRM solutions for Life Sciences organizations.
• Should have strong expertise in Vault CRM configuration, data migration, integrations, and commercial operations, with a focus on delivering scalable, compliant, and high-quality solutions.
• Configure and customize Veeva Vault CRM solutions supporting Sales, Medical, Marketing, and Commercial Operations.
• Develop and maintain business processes, workflows, object configurations, data models, and security settings.
• Design and implement integrations between Vault CRM and enterprise applications using APIs and middleware platforms.
• Participate in requirements gathering, fit-gap analysis, solution design, and technical documentation.
• Support data migration and data loading from legacy CRM platforms to Veeva Vault CRM.
• Perform unit testing and support System Integration Testing (SIT) and User Acceptance Testing (UAT).
• Troubleshoot production issues and provide ongoing application support.
• Collaborate with business stakeholders, architects, and cross-functional teams to improve system functionality and user experience.
• Follow SDLC, release management, validation, and compliance processes within regulated Life Sciences environments.
• Strong hands-on experience with Veeva Vault CRM configuration and development.
• Expertise in Vault CRM data models, business process configuration, security, and permission management.
• Experience with REST APIs, JSON/XML, SQL, data migration, and enterprise integrations.
• Understanding of Salesforce platform fundamentals.
• Familiarity with Git, version control, CI/CD concepts, testing, and defect management.
• Experience working with Agile delivery methodologies.
• Knowledge of Life Sciences processes, including: HCP/HCO Management, Territory Management and Call Reporting, Medical Affairs and Commercial Operations, Sample Management, Regulatory and Compliance Requirements.
• Experience with Veeva PromoMats, Medical Vault, or the broader Veeva Vault Platform.
• Experience with Salesforce Sales Cloud or Service Cloud.
• Knowledge of MuleSoft or other integration platforms.
• Exposure to data warehousing, data lakes, and analytics integrations.
• Experience with global or multi-country CRM rollout and transformation programs.
• Familiarity with AI-enabled CRM capabilities and omnichannel engagement solutions.
• Experience with CRM platform migration initiatives and commercial data integrations.

Qualifications

• Bachelors degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Veeva Vault CRM certifications are preferred.
• Salesforce certifications are an added advantage.

Key Skills

• Veeva Vault CRM
• REST APIs
• Salesforce Sales Cloud/Service Cloud
• MuleSoft
• Git
• CI/CD
• Data migration
• Data models and security/permission management
• Agile delivery methodologies

Benefits

• A challenging, innovating environment.
• Opportunities for learning where needed.