Veeva vault Analyst

Position Name: Veeva vault Analyst : RIM / Safety / Quality - Multiple roles

Role Summary: Support and maintain business-critical Veeva Vault RIM / Quality / safety based applications, ensuring system stability, regulatory compliance, data integrity and audit readiness while partnering with global business and IT stakeholders.

Key Responsibilities

• Provide L2/L3 support for Veeva Vault RIM / quality /safety and related Veeva applications.
• Ensure application availability, incident resolution, and SLA compliance.
• Understand and support Regulatory Affairs business processes and integrations.
• Maintain regulatory data quality, integrity, and governance controls.
• Support audits, inspections, CSV activities, and compliance requirements.
• Act as the primary liaison between business users, IT teams, and Veeva Managed Services.
• Drive process improvements, system enhancements, and best practices.
• Deliver user training, knowledge transfer, and support documentation.
• Collaborate with global stakeholders across Regulatory, Quality, and IT functions.

• 3+ years of Veeva Vault support experience.
• Hands-on experience with Veeva Vault RIM / Quality/ Safety
• Experience with incident, problem, and change management.
• Knowledge of GxP, CSV, audit, and inspection readiness.
• Strong troubleshooting, communication, and stakeholder management skills.