Variable Compensation Associate

Job Summary

The Variable Compensation Associate plays a crucial role within our VC Care team, supporting the administration of worldwide Sales, Consulting, Conference, and Specialist Compensation Plans. You will assist commission-eligible associates with compensation-related inquiries, disputes, and escalations, provide education and training on compensation details, and perform recurring monthly processes as well as ad-hoc reporting and analysis regarding bookings data, revenue performance, commission earnings, and annual sales awards attainment. This position requires strong analytical skills, exceptional customer service, and proficiency in Excel.

Responsibilities

• Complete recurring manual tasks for processes not systematically automated, frequent use of Excel, SQL, and SaaS commission applications
• Maintain commission application by performing data inputs, validation, and data quality checks on both imports and exports
• Assist commission-eligible associates with inquiries related to commission, compensation, quota, earnings, and related topics via multiple channels (email, chat, etc.)
• Engage with Sales Associates to explain and support their understanding of commission calculations, adjustments, and payments
• Conduct thorough research and analysis to resolve inquiries, investigating anomalies to determine root causes and propose solutions
• Review monthly commission payments, confirm calculations by reconciling data to source systems, and sign-off on payment integrity
• Process adjustment requests according to established documentation
• Generate ad-hoc sales reports and analyses for leadership and business partners as needed
• Deliver formal and ad-hoc training sessions to commission-eligible associates
• Collaborate and coordinate among financial, sales, and operational departments
• Participate in testing system enhancements as required
• Drive continuous improvement by supporting initiatives, taking ownership of responsibilities, and meeting department SLAs, goals, and objectives
• Coordinate and complete additional projects as requested

Requirements

• 1 year of relevant experience, professional development, relevant college coursework, or specialized certifications
• Proficiency in basic Excel functions including VLOOKUP, pivot tables, data filtering and sorting, and strong data analytical skills
• Understanding of SQL, basic query writing, and use of pre-written templates is a plus
• Excellent verbal and written communication skills, effective listening skills, and the ability to support a high volume of inquiries in a fast-paced environment
• Strong problem-solving skills, curious mindset, and ability to resolve complex inquiries with available resources
• Comfortable working with large data sets from multiple sources
• Ability to understand compensation plan elements
• Flexibility and adaptability to manage ambiguity, unexpected changes, and foster continuous improvement
• Willingness to take initiative and accept new projects proactively
• Excellent organization and time management skills
• Motivated, high-potential performer, with a self-starter attitude
• Strong communicator with excellent interpersonal skills
• Able to solve complex problems and successfully manage ambiguity and unexpected change
• Teachable and embracing of best practices and feedback as a means of continuous improvement
• Consistent high achiever marked by perseverance, humility, and a positive outlook in the face of challenges

What you will get

In addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including:

• An upbeat, positive culture. Integrity, objectivity, collaboration, results, and a no-limits mindset are central to our values
• Limitless growth. We work with you to help you meet your goals and advance within the company
• Encouragement to be innovative and challenge status quo
• Exposure to industry leading training and development
• Performance based recognition and rewards

Disclaimer: This job posting and location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.