Van field Executive

Role & responsibilities

Position: Van FE (Field Executive)
Department: Operations / Last Mile

Roles & Responsibilities:

• Ensure timely pickup and delivery of shipments within the assigned route and service area.
• Collect shipments from customers/sellers and deliver them safely to the assigned destination.
• Perform shipment scanning and status updates through the required mobile application.
• Verify shipment details, customer address, and delivery instructions before completing deliveries.
• Ensure proper handling of COD collections and follow the companys cash-handling process.
• Maintain shipment safety and minimize loss, damage, misrouting, and delivery errors.
• Coordinate with customers and provide professional service during pickup and delivery.
• Achieve assigned daily productivity, SLA/TAT, and delivery targets.
• Report failed deliveries, address issues, customer concerns, and other operational challenges to the concerned team.
• Maintain the assigned vehicle and follow all road safety, company SOPs, and compliance requirements.

Interested Candidate Please Contact: [phone removed] Srinivasan HR