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    Job · 20035011

    Business Services logo

    Vacancy For ETLI - Inbound Process / HSC Pass / Fixed Sunday OFF

    Business Services · Mumbai · onsite · Posted 21d ago

    ₹1.2L - ₹3.8L PA0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Position: ETLI - Inbound Process Executive
    Location: Ghansoli, Navi Mumbai


    Key Responsibilities:

    • Handle inbound queries via email and chat in a professional and timely manner.
    • Understand customer concerns and provide accurate resolutions.
    • Maintain records of customer interactions and update the system accordingly.
    • Follow communication guidelines and standard operating procedures.
    • Coordinate with internal teams when required to resolve customer issues.

    Requirements:

    • Minimum qualification: HSC (Higher Secondary Certificate).
    • Fresher or candidates with at least 6 months of experience in any field are welcome.
    • Good English communication skills (written and verbal).
    • Basic computer knowledge and ability to multitask.
    • Customer-focused attitude and willingness to learn.

    Salary: 15,000 in-hand per month.

    Work Schedule:

    • Shift Time: 10:00 AM - 7:00 PM
    • Week Off: Sunday fixed off

    Apply Now,

    Contact For More Details / Information

    HR Dipti - [phone removed]

    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportDomestic VoiceCustomer CallingCustomer CareInbound ProcessDomestic BPOInbound CallsCallingCustomer RelationshipCallsvoicebpoinboundInbound Voice ProcessVoice SupportTelecallingBpo VoiceCustomer Care Service

    About Business Services

    Business Services logo

    Business Services

    1978

    48 years old

    Bangalore

    India

    ₹4.5L PA avg

    Avg at Business Services

    ₹1.3L – ₹3.8L PA

    This role

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    Employee ratings

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    4.5

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    4.5

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