MUMBAI · FULLTIME
UT Technician
Wise Payments
Mumbai · onsite · Posted 12d ago
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Section · 01
About this role
- Provide IT support and troubleshooting for both Windows and Apple environments.
- Manage endpoint support, including expertise in Kandji and Intune.
- Identify and suggest potential areas for improvement.
- Be an encyclopaedia on Wises IT products and services.
- Document work thoroughly and create guides for fellow technicians and customers.
- Install, modify and repair computer hardware and software.
- Help acquaint new users with tools tech in Wise.
- Ensure high-quality ticket management and understand the importance of efficient issue tracking.
- Procurement and vendor management. Qualifications
- Have 2 years or more experience in an IT support role.
- Proficient in troubleshooting Windows and Mac operating systems.
- Hands-on experience with endpoint management tools such as Kandji and Microsoft Intune.
- Excellent documentation skills, including the ability to create guides and manuals.
- Experience with Jira/Atlassian or similar ticketing/project management tools.
- Experience with 2FA solutions such as OKTA.
- You enjoy helping people and solving problems by nature.
- Ability to work under pressure.
- Passionate about computing and user experience.
- Comfortable working both independently and as part of the team as the situation requires.
- Researching solutions and the latest technology is second nature to you.
- Competitive salary and benefits package.
- Opportunity to work on cutting-edge technology projects.
- Collaborative and supportive work environment.
- Continuous learning and professional development opportunities.
- Chance to make a significant impact in a growing organisation.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
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Section · 02
Skills
Section · Company
About Wise Payments
Wise Payments
FinTech
1001-5000
employees
2011
15 years old
London, England
United Kingdom
₹23.8L PA avg
Avg at Wise Payments
About
Wise is a global technology company, building the best way to move and manage the worlds money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
Industries
Employee ratings
4 reviews
Culture
2.3
Career growth
1.8
Work-life
3.0
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