US Voice Process - Technical voice support

Greetings from Sutherland!!!

We are hiring candidates for Technical Voice process - Customer Support.

Interview Details:

Date: 31-Aug-26 to 04-Sep-26

Time: 11:00 AM IST

Venue: Sutherland 'A1', Ground Floor, Gateway Office Parks, Perungalathur.

Job Criteria:

1) Immediate joiners required.

2) Excellent verbal communication skills in English.

3) Freshers and tenured candidates with 6 months of relevant work experience can apply.

4)Willingness to work night/rotational shifts with rotational weekly offs

Key job responsibilities:

• Providing prompt, efficient, detailed service by engaging directly with Rings customers
• Patiently listen to, understand, and solve complex technical customer issues
• Investigating, documenting, and resolving issues
• Providing world class support to Rings customers
• Navigating multiple system applications and researching applicable solutions with ease
• Developing detailed knowledge about Ring’s products, services and features
• Providing advanced Ring device troubleshooting solutions
• Being a voice and advocate for our customers when something doesn’t feel right.

Additional Information:

Work from office

One-way cab service with transport allowance provided

Mention "Shakeer Campus" on top of your resume for reference.

Kindly register in the below Link:

https://jobs.smartrecruiters.com/oneclick-ui/company/Sutherland/publication/38de9004-5227-44d8-98d7-dab9893b2b38?dcr_ci=Sutherland&sid=74f7501b-4cd3-4167-9510-969bf450db9d

Documents Required: 2 copies of your resume, and a government-issued ID (Aadhar/Driving License/etc.)

Please don't bring your laptop

Candidates who have attended a Sutherland interview on or after 1st August are not eligible to attend this walk-in.

Selection Process:

1) HR Interview

2) SD Panel Interview

3) Voice Assessment

Disclaimer:

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to [email removed].