US Voice Process - Customer Care Executive | Noida sec 62

**********IMMEDIATE JOINERS PREFERRED***********

Role & responsibilities

• Handle outbound calls for US-based clients.
• Provide accurate information regarding products, services, and account-related queries.
• Maintain detailed and accurate records of customer interactions.
• Meet individual and team performance metrics.
• Follow company policies, client guidelines, and compliance requirements.

Preferred candidate profile

• Excellent verbal and written communication skills in English.
• Basic computer knowledge and typing skills.
• Ability to work in US night shifts.
• Strong problem-solving and customer service skills.

What We Offer

• Competitive salary with performance-based incentives.
• Comprehensive training and career development opportunities.
• Friendly and professional work environment.
• Growth opportunities within the organization.

Other Benefits

• 5-day working (Monday to Friday)
• Fixed US shift
• Saturday & Sunday fixed week-offs
• No cab facility

Interested candidates can apply by sharing their updated resume or contacting the HR team.

Email: [email removed]

WhatsApp: [phone removed] (Suman Negi)