US Telecom International Voice
Gk And Sons · Pune · onsite · Posted 44d ago
Undisclosed1–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Role & responsibilities
- Handle inbound customer calls from US customers.
- Provide customer support for telecom-related queries and issues.
- Understand customer concerns and provide appropriate resolutions
- Follow defined processes, quality standards, and communication guidelines.
- Maintain professional communication and ensure a positive customer experience.
Preferred candidate profile
- HSC / Any Graduate.
- Minimum 12 months of experience in International Voice Process Mandatory
- Excellent English communication skills.
- Strong customer handling and problem-solving abilities.
- Comfortable working in rotational shifts, including night shifts.
Perks and benefits
- Performance-based incentives.
- Career growth opportunities.
- Two-way cab facility.
Work Details
- 5-day working week.
- Rotational shifts, including night shifts.
- Work from office.
Interested candidates only.
WhatsApp: [phone removed]
Please message on WhatsApp only. No calls, please.
Subject : Tech Mahindra US Telecom International Voice
Sourced from naukri
Skills
Customer SupportProblem SolvingCustomer HandlingUs Voice ProcessUS ProcessCommunication SkillsTelecomProcess Management