US Telecalling Executive

Ability to work in US-aligned night shifts from India.

A telecaller is responsible for gathering leads and producing sales by speaking with US NRI prospective and current customers over the phone. Their duties include gathering information from the target market, following up with customers to provide services and documenting customer feedback for follow-up actions.

• Interacting via various channels, such as live chat, emails, social media and direct calls
• Modifying sales pitches in response to customer demand
• Acquiring and retaining contact information databases
• Put forward suggestions in accordance with the requirements of the consumer
• Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action