US Taxation Analyst

Role: US Taxation Process Client Support (US Individual Tax)
Experience: Minimum 3 Years
Education: Graduate/ MBA
Location: Ahmedabad, Hyderabad

Shift Timings:
 Tax Preparer & Tax Reviewer - 9:30 AM to 6:00 PM/10:00 AM to 6:30 PM
 Chat Roles (Chat Preparer & Chat Reviewer) - 5:30 PM to 2:00 AM

Must Have:
• Minimum 3 years of hands-on experience in preparing, reviewing, or supporting U.S. individual income tax returns, including Forms 1040, 1040-NR, and 1040-SR, with the ability to leverage this expertise to effectively assist customers in a live, real-time chat support environment. Working knowledge of US Tax Live / Expert Assist service models.
. Ability to communicate technical tax concepts in plain, jargon-free language that keeps customers informed without overselling or overpromising.
. Strong written and verbal English communication skills, including the ability to communicate clearly, concisely, and effectively.