Us Onboarding Specialist

US Onboarding Specialist

Key Responsibilities:

• Managing the complete on boarding cycle (paperwork, compliance background check, drug test, etc.) for the newly identified hires based on different hiring requirements.
• Answering candidate questions regarding the process and keeping them engaged throughout the process.
• Effectively documenting and reporting the status of each candidate continuously.
• Escalating any issues to the Onboarding Leads without delay.

Required Knowledge, Skills, and Experience:

• Degree in a related field (Business, Human Resources, Communication, etc.)
• 2+ years work experience in at least one of the listed fields: - Human resources (preferred) - Call center (preferred) - Customer service - Sales - Training/ education
• Strong English communication skills (verbal and written)- being able to articulate complex information in a simple manner
• Prior work experience that required using English skills at least 50% of the day.
• Strong learning aptitude and ability to apply new information to the day-to-day work immediately.
• Self- starter
• Ability to handle high volume work environment.
• Ability to resolve issues, concerns and disagreements in a professional manner.
• Ability to work at night.

Preferred Requirements

• Exposure to US employment laws and regulations.
• Prior experience in US Staffing.
• Prior experience with utilizing 3rd party background check companies.
• Prior experience with utilizing computer databases