US Mortgage Specialist (Voice Process)

We are looking for experienced professionals to join our US Mortgage Voice Process team in Noida. If you have experience in the banking, mortgage, or financial services domain and possess excellent communication skills, we'd love to hear from you!

Job Details

• Job Title: US Mortgage Specialist (Voice Process)
• Location: Noida
• Experience: Minimum 18 months
• Salary: upto 7-9 LPA
• Shift: 247 Rotational Shifts (Split weekly offs may be applicable)
• Interview Mode: Walk-in

Key Responsibilities

• Handle customer interactions related to the US Mortgage process.
• Resolve customer queries while maintaining high service quality standards.
• Ensure compliance with process guidelines and quality parameters.
• Deliver excellent customer service through effective communication.

Eligibility Criteria

• Minimum 18 months of experience in Banking, Mortgage, or Financial Services.
• Candidates with Domestic Mortgage experience are also eligible.
• Good understanding of the US Mortgage process and terminology.
• Excellent verbal communication skills.
• Strong comprehension, analytical, and problem-solving skills.
• Comfortable working in 247 rotational shifts with split weekly offs.

Preferred Skills

• Experience in Banking or BFSI with exposure to Mortgage processes.
• Voice process or customer service experience.
• Ability to manage customer interactions professionally and efficiently.

Compensation & Benefits

• CTC: upto 7-9 Lakhs per annum.
• Opportunity to build your career with a growing US Mortgage team.
• Professional work environment and career growth opportunities.

Interested candidates can share their updated resume or contact:

Mobile: [phone removed]

Immediate joiners or candidates serving a short notice period will be preferred.