US Healthcare Non Voice Claims

Role: Program Specialist US Healthcare (Non-Voice Process)

Experience: 2+ years

Location: Bengaluru, Karnataka

Employment Type: 6-Month Contract extendable on the base of your performance

Company: Neovance https://www.neovance.com/

Payroll: Allegis Group

Job Description:

We are looking for a detail-oriented and motivated Program Specialist with strong experience in the US healthcare industry, especially in handling sensitive patient data and reimbursement processes. This is a non-voice backend role, ideal for someone who can manage documentation, eligibility verification, and patient assistance coordination efficiently.Key Responsibilities:

• Process patient applications and determine eligibility
• Coordinate prescription orders with pharmacies
• Verify insurance and perform periodic re-verification
• Manage case documentation in tracking systems
• Respond to provider/patient queries via fax or email
• Ensure HIPAA compliance and process accuracy
• Strictly follow program-specific SOPs

Candidate Requirements:

• 2+ years of experience in US healthcare (reimbursement/patient support)
• Familiarity with HIPAA guidelines
• Strong written communication skills in English
• Proficiency in handling multiple software systems
• Graduation/Post-Graduation from a recognized university
• Typing speed of 35 WPM with 85% accuracy

Shift Timings: Day Shift - Morning 8:30am