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    Job · 12478705

    Expert Staffing Solutions logo

    Us Banking Profile || NOIDA Location || VOICE Process

    Expert Staffing Solutions · Noida · onsite · Posted 64d ago

    ₹4.0L - ₹9.0L PA2–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Role & responsibilities :

    * Handle end-to-end US mortgage processes, including loan processing, underwriting support, and documentation.

    * Review and validate borrower financial documents, income details, credit reports, and property-related information.

    * Ensure accuracy and compliance with US mortgage guidelines, policies, and regulatory requirements.

    * Coordinate with internal teams, lenders, underwriters, and other stakeholders to ensure timely loan processing.

    * Identify discrepancies, missing information, and potential risks in loan files and take appropriate corrective action.

    * Maintain accurate records and ensure all cases are processed within defined TAT and quality standards.

    * Handle customer or stakeholder queries related to mortgage applications and loan status.

    * Meet individual and team productivity, quality, and turnaround-time targets.



    Key Skills


    * Strong knowledge of US Mortgage / Mortgage Lending processes.

    * Understanding of mortgage terminology, loan documentation, and US lending guidelines.

    * Good analytical and problem-solving abilities.

    * Strong attention to detail and accuracy.

    * Excellent verbal and written communication skills.

    * Ability to work effectively in rotational shifts and rotational week-offs.

    * Good proficiency in MS Office, particularly Excel.

    * Strong ability to work under pressure and meet process SLAs/TATs.



    Preferred candidate profile


    * Experience: Minimum 18 months of relevant experience.

    * Candidates with 18+ months of banking experience: Salary up to 7 LPA.

    * Candidates with 18+ months of US Mortgage experience: Salary up to 9 LPA.

    * Candidates from banking, mortgage, lending, financial services, or related domains preferred.

    * Candidates should have a strong understanding of mortgage operations and be comfortable working in a target-driven environment.

    * Willingness to work 5 days a week with rotational shifts and rotational offs.

    * Location: Noida, Sector 144.

    * Candidates who can join at short notice would be preferred.


    FOR MORE DETAILS CALL -

    SIMRAN - [phone removed]


    Sourced from naukri

    Skills

    Customer ServiceInternational BankingCustomer RetentionBanking ProcessBanking VoiceSolving QueriesCustomer HandlingLoan ProcessingMortgageInternational Voice ProcessUs Bankingus mortgage

    About Expert Staffing Solutions

    Expert Staffing Solutions logo

    Expert Staffing Solutions

    Recruitment

    201-500

    employees

    2013

    13 years old

    New Delhi, Delhi

    India

    ₹3.1L PA avg

    Avg at Expert Staffing Solutions

    ₹4L – ₹9L PA

    This role

    About

    MNC

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.3/ 5

    Culture

    4.4

    Career growth

    4.2

    Work-life

    3.9

    Employees rate it well for

    Company Culture45Skill Development44

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    Us Banking Profile || NOIDA Location || VOICE Process · waiting for your command