Urgent Requirement - Operation Manager - Chennai

Greetings from Chennai Fertility Centre,

• Oversee daily hospital operations to ensure efficiency, patient satisfaction, and service quality.
• Monitor functioning of OPD, IPD, Emergency, Diagnostics, Pharmacy, and Front Office departments.
• Ensure smooth coordination between clinical, nursing, housekeeping, and administrative teams.
• Track bed occupancy, discharge process, and patient turnaround time.
• Implement process improvements to enhance patient experience and resource utilization.
• Assist in preparing duty rosters, shift schedules, and manpower allocation.
• Ensure adherence to hospital policies, SOPs, and statutory compliance.
• Maintain records related to operations, staff attendance, and departmental reports.
• Coordinate with HR, Finance, and Procurement for operational requirements.
• Monitor and maintain patient satisfaction levels through feedback collection and analysis.
• Handle and resolve patient complaints promptly and effectively.
• Support NABH accreditation and quality assurance processes.
• Conduct regular audits of service areas to ensure hygiene, safety, and service standards.
• Prepare daily, weekly, and monthly operational reports for management review.
• Analyze data on patient inflow, revenue, utilization, and efficiency metrics.
• Assist in budget planning, cost control, and resource optimization initiatives.

Work Location : Nelson Manickam Road - Aminjikarai

Interested candidates can forward their updated resume to [email removed]

Regards,

Madhumitha

Human Resources

[phone removed]