Urgent Opening For Data Analyst In Navi Mumbai
Clover Infotech · Mumbai · onsite · Posted 58d ago
₹1.0L - ₹4.0L PA1–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Provide first-level support to MIS users.
- Act as the single point of contact for MIS-related incidents and service requests within the defined scope.
- Support users with dashboard access and availability-related queries.
- Assist users with standard reporting-related queries.
- Perform initial troubleshooting and diagnosis of MIS issues.
- Perform basic SQL-based validation and investigation.
- Perform basic ETL-related troubleshooting and validation.
- Handle recurring and known issues using documented SOPs and KEDBs.
- Capture and maintain appropriate ticket/support records.
- Identify recurring issues and escalate them for further investigation.
- Coordinate with L2/L3 technical and application teams for issues beyond L1 capabilities.
- Support communication and status updates to users.
- Maintain appropriate operational documentation and knowledge articles.
- Support reporting and MIS support governance activities.
Sourced from naukri
Skills
Control-MPower BiSQLETL
About Clover Infotech
Clover Infotech
IT Services & Consulting
4.1k+
employees
1994
32 years old
Mumbai, Maharashtra
India
₹1L – ₹4L PA
This role
About
Clover Infotech is one of the top IT services outsourcing companies in India.They provide managed IT support services across areas such as application, technology ,automation services etc.
Industries
IT Services & Consulting
Employee ratings
1,642 reviews
3.4/ 5
Culture
3.1
Career growth
2.9
Work-life
3.2
Employees rate it well for
Salary207Senior Management157Learning91Work Life Balance88Work Culture87
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