AHMEDABAD · FULLTIME
Urgent Opening-Client Servicing - Field Sales - Ahmedabad
Infocom Network
Ahmedabad · onsite · Posted 3d ago
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Section · 01
About this role
Roles and Responsibilities
Client Servicing & Relationship Management
Build trusted relationships with assigned clients and act as their primary point of contact.
Conduct regular check-ins via calls, emails and visits to ensure clients are satisfied and engaged
Understand client business goals and suggest relevant solutions to help them achieve better results.
Share product/service updates, new features, or add-on offering to keep clients informed and interested.
Client Servicing & Relationship Management
Build trusted relationships with assigned clients and act as their primary point of contact.
Conduct regular check-ins via calls, emails and visits to ensure clients are satisfied and engaged.
Understand client business goals and suggest relevant solutions to help them achieve better results.
Share product/service updates, new features, or add-on offeringto keep clients informed and interested.
Retention & Renewals :-
Drive timely contract renewals and ensure minimal client churn.
Track client usage, engagement levels, and overall satisfaction to ensure high retention.
Provide clients with ROI-driven insights to reinforce the value of our services.
Upselling & Cross-Selling
Identify opportunities to expand client engagement through relevant upsell and cross- sell solutions.
Collaborate with internal teams to customize oerings as per client needs.
INTERESTED CANDIDATES CAN SHARE THEIR CV ON [phone removed] OR [email removed]
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Section · 02