Urgent Opening : Channel Partner / Agent Coordinator at Navi Mumbai

How to Apply:

Interested candidates are encouraged to send their updated CV via email or get in touch with us directly:

Email:

• [email removed]
  
  

Location: Navi Mumbai
Organization: ITM Group of Institutions (www.itm.edu)

Benefits:

• 3 Paid Leaves Every Month
• Provident Fund (PF)
• Mediclaim Coverage
• Gratuity Benefits
  

Candidate Requirements

• Graduate/Postgraduate candidates preferred.
• Good communication and interpersonal skills.
• Strong follow-up and coordination abilities.
• Comfortable with calling and handling agent/customer interactions.
• Basic knowledge of MS Excel, data management, and MIS reporting.
• Ability to manage multiple tasks and maintain accurate records.
• Positive attitude with a target-oriented approach.

Job Overview

We are looking for a proactive and detail-oriented Agent Coordinator & Channel Partner Executive responsible for managing agent relationships, onboarding new agents, coordinating payments, maintaining data records, and ensuring smooth communication between agents and internal teams.

The ideal candidate should have excellent communication skills, strong follow-up abilities, and the capability to manage multiple agent-related activities efficiently.

Key Responsibilities

• Coordinate with existing agents/channel partners through regular calls and communication.
• Build and maintain strong relationships with agents and channel partners.
• Identify and onboard new agents/channel partners to expand the network.
• Conduct follow-ups with prospective agents and support the onboarding process.
• Coordinate documentation, registration, and activation of new agents.
• Handle agent queries and provide timely support and resolution.
• Coordinate payment-related activities, follow-ups, and status updates with agents.
• Maintain and update agent databases, records, and MIS reports.
• Track agent performance, activities, and engagement levels.
• Prepare regular reports and provide updates to management.
• Coordinate with internal teams for smooth execution of agent-related processes.
• Maintain accurate records of agent interactions, payments, and onboarding status.
• Support business growth through effective agent relationship management.