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    Job · 18348073

    Tech Mahindra logo

    Urgent Limited Vacancy For Work From Home || Hindi + English (CSA)

    Tech Mahindra · Remote · remote · Posted 34d ago

    ₹1.5L - ₹1.8L PA0–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Opening: Customer Support Associate (Voice Process Hindi & English)We are currently hiring for our Voice Process (Hindi + English) with 100% Work From Home.DesignationCustomer Support Associate Job Role

    • Resolve customer queries via voice calls

    Job Details

    • Contractual role until DOJ+90Days (For 3 Months)
    • Fixed salary

    Eligibility Criteria

    • Minimum education: Higher Secondary (12th Pass)
    • Minimum 12 months of BPO experience (with documents)
    • Freshers are also welcome

    Work Details

    • Work timing: 247 rotational shifts
    • 5 working days with 2 rotational weekly offs
    • Maximum age limit: 40 years

    Skills Required

    • Excellent verbal communication skills in English and Hindi
    • No major MTI (Mother Tongue Influence) for voice process

    Interview Process

    • HR Round (Video Call; E-Aadhaar mandatory for WFH)
    • Versant Test (min 3 out of 6)
    • Typing Test (Minimum 25 WPM / 90% accuracy)
    • Final round (Google Meet; selfie with Aadhaar is mandatory)

    Compensation

    • Experienced Candidates: 14,500/- In-hand (Minimum 12 months experience required)
    • Freshers: 12,400/- In-hand

    System Requirements

    • OS: Windows 10 or 11
    • RAM: 8 GB or above
    • Processor: Core i5, Gen 5 or above , Ryzen 5 or above
    • Internet: Minimum 20 Mbps connection (Upload/ Download)
    • Power backup
    • Noise-cancelling USB headset

    Documents Required

    • Aadhaar Card (with complete Date of Birth) Mandatory
    • E-Aadhaar Mandatory
    • PAN Card Mandatory
    • Educational documents (10th & 12th mark sheets)
    • For experienced candidates:
    • Experience Letter
    • Offer Letter
    • Last 3 months payslips

    Interested candidates can share their resume to this email [[email removed]].


    NOTE: For call , candidates can reach out to this number ([phone removed]) Don't call after 8PM (Calling Time: 12:00PM - 08:00PM).


    (Use this number just for call don't share your CV in this number, Share your CV via mail only [[email removed]).

    Sourced from naukri

    Skills

    Customer Servicecustomer satisfactionBpo Voice ProcessCustomer SupportProblem SolvingDomestic Voice ProcessWorkforce ManagementBpo Customer ServiceCustomer HandlingCustomer ManagementQuery ResolutionGood Communication In EnglishEscalation Management

    About Tech Mahindra

    Tech Mahindra logo

    Tech Mahindra

    IT Services & Consulting

    119.3k+

    employees

    1986

    40 years old

    Pune, Maharashtra

    India

    ₹1.5L – ₹1.8L PA

    This role

    About

    We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!

    Industries

    IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction

    Employee ratings

    43,279 reviews

    3.4/ 5

    Culture

    3.2

    Career growth

    2.7

    Work-life

    3.4

    Employees rate it well for

    Salary5961Senior Management3868Work Life Balance3463Work Culture3249Appraisal3044

    Find them on

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    Urgent Limited Vacancy For Work From Home || Hindi + English (CSA) · waiting for your command