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    Job · 19513713

    Inspiration Manpower Consultancy logo

    Urgent Hiring Semi voice / BPO / Banking / Technical Support LinkedI

    Inspiration Manpower Consultancy · Bengaluru · onsite · Posted 24d ago

    ₹2.2L - ₹7.0L PA1–6 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Urgent Hiring Semi voice / BPO / Banking / Technical Support LinkedIn for digital marketing Blended Voice, Technical Support, Customer Support, Semi-Voice, Digital Marketing, Banking Process, and Travel Process.


    Job Location: Bangalore


    Experience: 07 Years’
    Salary: 2.5 LPA – 7.2 LPA CTC
    Work Mode: Work from Office
    Shift: Night / Rotational Shifts
    Working Days: 5 Days Working
    Week Off: Saturday & Sunday Fixed Off
    Transport: Pick-up & Drop Facility Available

    Eligibility: PUC – Undergraduates/ Graduates | Good Communication Skills | Freshers & Experienced Candidates


    Job Roles


    We are hiring candidates for the following positions:

    • Customer Support Specialist
    • Voice Process
    • Semi-Voice Process
    • Non-Voice Process
    • Technical Support
    • Banking Process
    • Digital Marketing
    • Healthcare BPO

    Eligibility & Requirements


    • 0–7 years of experience in Customer Support, Voice Process, Non-Voice Process, Semi-Voice Process, Technical Support, Banking Voice Process, or Healthcare BPO.
    • Excellent verbal and written communication skills.
    • Graduates and undergraduates can apply.
    • BPO / Customer Service experience is preferred.
    • Candidates should be comfortable working in night or rotational shifts.

    Key Skills


    • Customer Support
    • Voice / Chat / Email Support
    • Customer Handling
    • Problem Solving
    • Communication Skills
    • MS Office Basics
    • Issue Resolution
    • Customer Relationship Management

    Job Responsibilities

    • Handle customer queries through calls, chat, or email.
    • Provide timely and accurate resolutions to customer issues.
    • Escalate unresolved issues to the relevant teams.
    • Maintain customer satisfaction and service quality.
    • Update customer records and case details accurately.
    • Meet productivity and quality targets.
    • Follow company policies, processes, and SLA guidelines.

    Contact Details


    Recruitment Team:


    • HR - Lavanya – [phone removed]
    • HR - Dipanshu – [phone removed]
    • Anushree – [phone removed]
    • Tejas – [phone removed]
    • Ankitha – [phone removed]
    • Rashmi – [phone removed]
    • Srinivas – [phone removed]

    • Mubarak Ahamad – [phone removed]
    • Dharini B – [phone removed]
    • Jafar – [phone removed]
    • Rajesh – [phone removed]
    • Navya – [phone removed]
    • Vaishnavi – [phone removed]
    • Mallik – [phone removed]

    How to Apply

    Interested candidates are requested to share their updated CVs with the recruitment team at the following email IDs:

    • [email removed]
    • [email removed]
    • [email removed]
    • [email removed]
    • [email removed]

    Immediate Joiners are preferred.

    Apply Now – Immediate Openings Available!

    Sourced from naukri

    Skills

    CSATcustomer satisfactionResolutionChurnCross SellingQuery HandlingUpsellingCustomer QueriesClient SuccessRefund ProcessingTATSLAEscalationsCross SalesUpsellQuery ResolutionComplaint HandlingCustomer Support OperationsKPIKRARetentionInbound Sales

    About Inspiration Manpower Consultancy

    Inspiration Manpower Consultancy logo

    Inspiration Manpower Consultancy

    Recruitment

    25

    employees

    2008

    18 years old

    Bangalore

    India

    ₹3.3L PA avg

    Avg at Inspiration Manpower Consultancy

    ₹2.3L – ₹7L PA

    This role

    About

    IT Services & Consulting

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.6/ 5

    Culture

    4.4

    Career growth

    4.4

    Work-life

    4.3

    Employees rate it well for

    Company Culture46Job Security46

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