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    Job · 21335343

    MUMBAI · FULLTIME

    Urgent Hiring@International Voice Customer Support/US Analyst/TOP MNC

    Moon SEZ Consultants

    Moon SEZ Consultants

    Mumbai · onsite · Posted 4d ago

    Sourced fromNaukri
    ₹2.5L - ₹4.5L PA0–3 yrsfulltimeMumbai

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    Section · 01

    About this role


    Job Title: International Customer Support | Voice-BPO/US Analyst | US Client support Freshers/Exp

    MALES/FEMALES CAN APPLY


    Work Locations: Pune/Mumbai- Viman Nagar | Magarpatta | Kharadi |Yerwada | Hinjewadi | Navi mumbai Airoli | Thane


    Salary: 2.5 LPA TO 4.5 LPA


    NIGHT SHIFT ONLY/APPLY INTRESTED CANDIDATES ONLY


    5 DAYS WORKING/2 ROTATIONAL WEEK OFF

    2 WAY CAB


    Easy selection with good English Speaking


    Hiring: Immediate Joiners Preferred


    Role & Responsibilities


    • Handle international customer queries through calls ,Chat and other voice/non voice channels.
    • Provide accurate and timely resolutions to customer concerns.
    • Maintain professional written communication and service quality.
    • Understand customer issues and provide appropriate solutions.
    • Maintain proper records and update customer information accurately.
    • Work in rotational/night shifts as per business requirements.

    Preferred Candidate Profile


    • Graduates/UG/EXP | All can apply
    • Freshers are welcome.
    • Excellent English communication skills, especially written English.
    • Good typing, comprehension, and problem-solving skills.
    • Comfortable working in an international BPO/customer support environment.
    • Willing to work in rotational/night shifts.
    • IMP NOTE -WE DONT CHARGE ANY KIND OF FEES

    HR:NASEEMA
    WhatsApp: [phone removed]

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    Section · 02

    Skills

    Customer ServiceCustomer Experiencecustomer satisfactionCustomer Supportus analystInbound ProcessCustomer HandlingClient SuccessInternational Voice ProcessCommunication SkillsInternational BPOCustomer Operationsvoice processBlended Process

    Section · Company

    About Moon SEZ Consultants

    Moon SEZ Consultants

    Moon SEZ Consultants

    Financial Services

    125

    employees

    Pune

    IN

    ₹2.5L PA avg

    Avg at Moon SEZ Consultants

    ₹2.5L – ₹4.5L PA

    This role

    About

    Head Office :Office No.310, 311 and 312, Pride Purple Sqaure,Kalewadi Phata,Wakad, Pune -411057
    Contact Details-02067916565

    Industries

    Financial Services

    Employee ratings

    10 reviews

    3.5/ 5

    Culture

    3.7

    Career growth

    3.4

    Work-life

    3.4

    Employees rate it well for

    Company Culture35Job Security35

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