Agent
Jobs
Applied
Tracker
Profile
    1. Jobs for you
    2. Job

    Job · 22065327

    Expert Staffing Solutions logo

    Urgent Hiring || Gurugram Location

    Expert Staffing Solutions · Noida · onsite · Posted today

    ₹2.5L - ₹6.0L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    FOR MORE DETAILS CONTACT - [phone removed] - TUBA


    International Voice & Non-Voice Process Gurugram

    Location: Gurugram
    Salary: 18,500 to 44,000 In-Hand per month
    Eligibility: Undergraduate Freshers & Experienced Candidates Can Apply
    Process: International Voice & Non-Voice
    Hiring: Immediate Openings

    Job Responsibilities

    • Handle customer queries through international voice calls, emails, and chat support.
    • Provide accurate information and effective solutions to customer concerns.
    • Maintain professional communication with international customers.
    • Resolve customer issues within the defined turnaround time.
    • Maintain customer records and update information in the system.
    • Follow company policies, quality standards, and process guidelines.
    • Achieve assigned performance, productivity, and customer satisfaction targets.

    Key Skills Required

    • Good English communication skills.
    • Basic computer knowledge and typing skills.
    • Strong listening, problem-solving, and interpersonal skills.
    • Customer-focused attitude with a positive approach.
    • Ability to handle customer queries professionally.
    • Willingness to work in rotational shifts and night shifts, if required.
    • Ability to work in a team and meet performance targets.

    Salary & Benefits

    • In-hand salary ranging from 18,500 to 44,000 per month.
    • Salary based on experience, communication skills, and process requirements.
    • Opportunity to work in an international customer support environment.
    • Career growth and learning opportunities.

    FOR MORE DETAILS CONTACT - [phone removed] - TUBA

    Sourced from naukri

    Skills

    Customer ServiceInternational VoiceCustomer ExperienceCustomer Retentioncustomer satisfactionCustomer SupportUpsellingCustomer HandlingUs Voice ProcessInternational ProcessUS ProcessInternational Voice ProcessInternational BPORetentionBlended Process

    About Expert Staffing Solutions

    Expert Staffing Solutions logo

    Expert Staffing Solutions

    Recruitment

    201-500

    employees

    2013

    13 years old

    New Delhi, Delhi

    India

    ₹3.1L PA avg

    Avg at Expert Staffing Solutions

    ₹2.5L – ₹6L PA

    This role

    About

    MNC

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.3/ 5

    Culture

    4.4

    Career growth

    4.2

    Work-life

    3.9

    Employees rate it well for

    Company Culture45Skill Development44

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Urgent Hiring || Gurugram Location · waiting for your command