Urgent hiring Fresher For / Non voice/ Technical support / digital

Urgent hiring Fresher for Non voice/ Technical support / digital marketing / Banking process / customer support specialist

Job Type: Full-time

Experience: Fresher / 01 year

Industry: BPO / Customer Service
Process: Semi voice Inbound Customer Support

Location - Kolkata

Job Overview

We are looking for enthusiastic and customer-focused freshers to join our team as Customer Support Executives. The role involves handling customer calls, understanding their concerns, providing accurate information, and ensuring a positive customer experience.

Key Responsibilities

• Handle inbound customer calls professionally and courteously.
• Understand customer queries and provide appropriate solutions.
• Resolve customer complaints and concerns within the defined guidelines.

Requirements

• Freshers are welcome to apply.
• Minimum qualification: 12th pass / Graduate.
• Good verbal communication skills in English.
• Basic computer knowledge and typing skills.
• Ability to listen actively and understand customer requirements.
• Good problem-solving and interpersonal skills.
• Willingness to work in rotational shifts, including weekends if required.
• Candidates should be comfortable working in a fast-paced BPO environment.
• Contact Details:
• Jafar – [phone removed]
• * Tejas – [phone removed]
• * Ankitha – [phone removed]
• Srinivas – [phone removed]
• * Mubarak Ahamad – [phone removed]
• Dipanshu – [phone removed]
• Anjali - [phone removed]
• Dharini B – [phone removed]
• Chandusree - [phone removed]
• * Rajesh – [phone removed]
• Navya – [phone removed]
• Rashmi – [phone removed]
• * Vaishnavi – [phone removed]
• * Mallik – [phone removed]
• Mohammed Riyaz – [phone removed]
• Do share your respective CVs to the below-mentioned email IDs:
• * [email removed]
• * [email removed]
• * [email removed]
• * [email removed]
• * [email removed]